Avaliações (444)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 91% das classificações são de 5 estrelas
  • 3% das classificações são de 4 estrelas
  • 2% das classificações são de 3 estrelas
  • 2% das classificações são de 2 estrelas
  • 3% das classificações são de 1 estrelas
15 de abril de 2023

THE WORST PRACTICE MANAGEMENT. WE ARE TAKING LEGAL ACTIONS AGAINST TAPCART.

THIS APP IS NOT FULLY CUSTOMIZABLE, WE WERE BILLED $1800 + MONTHLY, FOR SERVICES NOT USED OR PROVIDED.

WE HAVE REPEATEDLY ASKED TAPCART TO PAUSE OUR ACCOUNT UNTIL WE FIGURE OUT APPLE ACCOUNT, BUT WE WERE TOLD AND GIVEN EXCUSES AND ZERO GUIDANCE ON HOW TO GO ABOUT PAUSING THE BILLING.

WE WERE PROMISED CREDIT, NOW WE ARE TOLD BY TAPCART THAT THEY CAN ONLY CREDIT 2 MONTHS. WE PROMISED THEM OUR BUSINESS IF WE WERE GIVEN CREDIT FOR THE MONTHS WE HAVE PAID, AT FIRST THEY AGREED NOW WE ARE TOLD "UPPER MANAGEMENT AND FINANCE" HAS ONLY AGREED TO PROVIDE US WITH 2 MONTHS CREDIT.

IT IS NOT OUR FAULT YOU START OUT BEING UNTRUTHFUL JUST TO GET CLIENTS TO SIGN UP.

REFUND US IN FULL, DO THE RIGHT THING AS A COMPANY. WE ARE NOT ASKING FOR YOUR MONEY, WE ARE ASKING FOR THE FUNDS YOU HAVE STOLEN FROM US ON A MONTHLY BASIS.

Tack N Bark
Canadá
10 months usando a aplicação
Questão respondida por Tapcart 17 de abril de 2023

We are so sorry to hear that you had a negative experience. We take your concerns seriously and are committed to resolving this issue in the upcoming call with you.

23 de junho de 2020

This app and company are a godsend! Staff was extremely helpful and i couldn't have asked for a better experience!

helpmedevvon
Estados Unidos
11 days usando a aplicação
26 de julho de 2019

I highly recommend this! After using a different company for our app for a couple of years that left us feeling out dated with little to no customer service and updates I made the switch to Tapcart and it was extremely smooth and easy to switch! They are so quick to respond to any and all issues and the integration within Shopify makes it really easy to use! I love that there's an app to send push notifications from making this an easy asset to use on the go! I think my favorite part is the ability to send products and photos in notifications!

Lush Fashion Lounge
Estados Unidos
11 days usando a aplicação
7 de junho de 2017

Great App, super easy to set up and use. Looking forward to seeing the analytical side become available :)

Kokohbikini
Austrália
10 months usando a aplicação
17 de agosto de 2017

That app is exactly what I was looking for. A really simple and easy way to have your own, branded iOS app for your store.

I wonder how come Shopify doesn't already provide such a feature. I won't be surprised if Shopify acquires them and bundles it with their offerings.

Botano 2
Grécia
10 days usando a aplicação
27 de abril de 2018

Well designed and easy to use, both frontend and backend. Customer service is is quick to respond. There have been a few bugs along the way but they are typically resolved quickly. I like that the app is constantly evolving into something better.

Shopmasc
Canadá
9 months usando a aplicação
21 de dezembro de 2018

Tapcart has been amazing in helping me create an App for my business. The process is very easy and they've been great at communicating and answering any questions that I have had. Cant wait to continue using them and seeing the new features that they are introducing soon!

Direct Kicks
Estados Unidos
10 days usando a aplicação
23 de novembro de 2017

Easy to install, great customer support!

Queen Anna
Estados Unidos
10 days usando a aplicação
29 de julho de 2020

Amazing app! Can't believe it was this quick and easy to finally get our Shopify store's own app up and running on both Apple and Google app stores! Just wish I stumbled upon Tapcart much earlier! Our executive team is so impressed! Super smooth process, great simplistic app look and feel, functional to make any changes, and a big shoutout to Val Brugueras who assisted me along the way - fast and efficient responses to all my questions, even though there is a 9 hours time lag between California and South Africa! Always very professional and friendly! This has truly been a great experience so far! Keep it up guys! Herman, Magalies Citrus Online

Magalies Citrus Online
África do Sul
9 days usando a aplicação
16 de maio de 2017

Im really happy with the result so far! Its fast and animated and engaging. Chat is always online and Eric was very helpful for modifications I required! Thanks Eric

Smplmrkt
Canadá
8 days usando a aplicação