Shopify Order Printer

Terrible app! Shopify is forcing everyone to migrate without making it simple to do so. If you don't know how to code, it is impossible to do this. No easy way to copy an existing template across as they have changed all the variables.

SHOPIFY - You know what you have changed! Please provide us with a help page where we can simply paste our legacy template code, and the variables are automatically corrected. This will enable us to easily intergrate it into the new app.

The ability to change the output with HTML or Liquid is excellent. No other e-commerce service offers this level of freedom. Invoices could be created in a specified format.

Only one feature was reduced. That is that when you output a file as a PDF, it is output with the same file name. In the old 'order print' the order number was included in the file name, so there was no risk of overwriting the file.

Thanks to the development team for a great programme.
Please keep improving it.

You can't even transfer old templates... either missing something or errors

A terrible app. I can not edit to print with logo nor print address labels.

The date syntax is that of print date and not invoice date?

Please fix it asap!!!!

The previous app was better. It supported the logo being part of the invoice and allowed better formatting.

This new system is actually a let down. Worse, they're not going to let us keep using the old one.

Another senseless move by Shopify. Do not touch if it's working! You made it even worse! Variable mapping page does not have the variable SKU!!! Shopify is pushing us towards other options in the market! They are completely deaf to complaints. Why pay 2% for such arrogance?

Dear Shopify Team,

I am writing to express my heartfelt gratitude for your prompt and supportive response to the concerns I raised regarding the Order Printer app. The creation of migration tools from the legacy Order Printer to the new app is a testament to your commitment to customer satisfaction and service excellence.

The successful migration of all my templates to the new app was seamless, and I am delighted with the outcome. Your assistance has not only addressed my immediate needs but also reinforced my confidence in Shopify as a platform that truly listens and responds to its user community.

Thank you once again for your exceptional support. It is actions like these that solidify our partnership and make Shopify an indispensable part of our business operations.

Kind regards,
Emergency Gear Backpack

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Original Review:

Dear Shopify Support Team,

I am writing to express my deep concern regarding the recent changes to the Order Printer app. While I appreciate the new version’s ability to quickly set up and print custom packing slips, invoices, labels, and receipts, the critical issue lies in the requirement for major customizations.

The statement that “Shopify Theme Support can assist with minor customizations” does little to alleviate our concerns. For many of us who lack expertise in HTML, CSS, and coding, major customizations are now an insurmountable challenge. The need to hire third-party apps, designers, or developers incurs additional expenses that significantly impact our businesses.

As business owners, we rely on the tools provided by Shopify to serve our customers effectively. The original Order Printer app was a testament to Shopify’s understanding of our needs, and its removal has left a significant void. We are not merely users; we are your partners in commerce.

Therefore, I strongly request the reinstatement of the original Order Printer app. Please consider the collective voice of your user community, which relies on the robustness and dependability of your platform. Swift action to address these concerns would demonstrate Shopify’s commitment to supporting businesses of all sizes.

Thank you for your attention to this matter.

I was concerned about going from the original Order Printer to Shopify's order printer. After seeing that I may have to modify some code, and I'm not a coder, I was worried about the transition.

I had been using the original app for so many years and have made many customizations, I was worried they wouldn't carry over, but it worked flawlessly with not extra work other than "importing".

The only change I had to make was, unchecking the Shopify default templates I didn't need and check the default template I wanted and "done"!

The only reason I only gave it 4 stars and not 5 is, I just made the transition this morning and only time will tell if I run into any issues.

I was trepidatious about updating to this new version of the app, but it was super easy get up and running. The custom template that we worked so hard on to perfect years ago was simple to import, and came through perfectly. Thanks, team!

Hi, we have imported our customised templates successfully.
Is it possible to modify the order in which they appear on the list at the right of the screen ?
As we have several customised templates we would like to define which has to appear on top of the list, which one at the second place, and so on.
Thank you very much!