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Doesn't Work with Shopify POS GO... they really need to update the app to allow you to print the document. You get stuck at the print screen and it doesn't engage the print module.
Hi there, thank you for your review. We'd like to take a closer look at the issue you've cited so please reach out to our support team directly: https://shopify.link/vRnL. We can authenticate you on your account and take a look at this in more detail. -Victor, Shopify Support
It pains me to leave this review but here's goes...
No search. No tax number. No branding. No layout. No respect - it's like we're in a minimum viable app experiment?
This feels like a higher-level strategy to favour app developers by moving basic functions to apps. But the app store soup is a Shopify downside, not a strength: less apps = better.
There's no question that print invoice should be next to print packing slip on the order page - unless that's moving to an app as well?
The best way to sum-up the overall strategy of moving basic functions to apps, is to quote Spinal Tap's album review; "**** sandwich".
We know you can do better Shopify, you just have to believe... "Inner Peace… Inner Peace… Dinner Please … Dinner with Peas..." :)
*EDIT*
The top bar searches orders but finding the order doesn't help print the receipt, as it doesn't appear under 'Print' on the order page. We had to manually click through 10,000 orders to find a receipt via the app page - no joke!
And after sifting through help results for email and POS receipt templates, we finally noticed a grey link on the far left. It's unnoticeable on large monitors but once you realise built-in features are moving to apps, you see it. Although, separating orders from receipts makes for a terrible experience - no?
Thank you for taking the time and sharing this review. While there isn't a search function at this time, you can always use the built-in search function on your device when editing the templates. You can also edit the templates to include the tax info, add branding, and adjust the layouts. If you need help with customizing the templates (https://shopify.link/KBxv), then this is something that our Theme Support team can help you with. Simply visit the Shopify Help Center (https://shopify.link/vRnL) and we'd be happy to submit a customization request on your behalf. Cheers. -Elias, Shopify Support
They say over and over I can print pricing labels from purchase orders if I have this. Nope. Doesn't even come up as an option. And no one seems to be able to help. Just sends me the same screen on how to do it. Even though I say those drop down menu choices aren't there for me! Ughhh. hundreds and hundreds of labels each week from purchase orders and can't print from purchase orders! What a waste of time printing them!
This should be a smooth transfer from the old app to the new one but it's not. The import templet function does not work and when we try to print orders in bulk every couple pages is messed up and split between two pieces of paper. They really need to implement some support for this app or fine tune it and rerelease.
Hi there! Thanks for sharing your feedback with us here. We may be able to provide some customisation support for your templates via our Themes team, if you can reach out using our Help Centre here: (https://shopify.link/7PNJ). -Don, Shopify Support
Dejó de funcionar la app, que paso? Funcionaba perfecto
Still waiting on a reply which now seems closed on something as simple as a page break. Did some coding on my forms and they all work apart from Page Breaks which worked perfectly in Legacy.
I have forms that need to be printed and signed.
Why can't this have been tested first. Poor show!
Hi there! Thanks for letting us know about this! While we're not able to provide support for custom coding used for templates, if you believe this to not be working as intended please reach out via the Help Centre: (https://shopify.link/7PNJ) to file a report. -Don, Shopify Support
After the many bad reviews, with bad comments that the templates cannot be imported or are difficult to import, they have worked on it and sent an info mail that it now works with a click. It worked now perfectly. In less than 5 minutes the new app and templates were installed. Working perfectly for over a month. Then it was removed from "more actions" to "print" and now it cannot be edited anymore. So it became completly useless!
Very little support documentation, and why would this app be released befoer they had a way of importing the old templates? Get your ducks in a row first before releasing this nonsense upon us. Poor effort from Shopify who should be leading the way in professionalism in this regard. Apparently they have no regard for their customers who then have to run around in circles trying to work out what on earth has been thrust upon them. Certainly not an upgrade nor an improvement.
Thank you for sharing your feedback about the new app and its help documents. This page details migrating your old templates to the new app: https://shopify.link/18NL. If you have any questions or require further assistance, please reach out to us via the Help Center: https://shopify.link/1w5D. -Sophia, Shopify Support
Latest changes to the order printer app have resulted in the invoice backgrounds being printed gray and not white as they were previous to the updates.
Very annoying.
Hello!
Thank you for reaching out and sharing your query. I would like our authenticated Support team to take a more detailed look into this, so we can determine the issue around the shipping address not displaying correctly.
To create a support request, please head to this link (https://shopify.link/vRnL) to get started. -Victoria, Shopify Support.
Had to hire a so called "SHOPIFY EXPERT" to fix all the code for this template to work. They said no problem, 2 days. Took 2 weeks.
Still does not look 100%. How do you even adjust the font size. It's so small it is hard to read. Not happy, why fix something that was not broken in the first place... Do better!
Thank you for taking the time and sharing this feedback. If you need help with customizing the templates (https://shopify.link/KBxv), then this is something that our Theme Support team can help you with. Simply visit the Shopify Help Center (https://shopify.link/vRnL) and let our advisors know that you'd like to submit a customization request. Cheers. -Elias, Shopify Support