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As others have said, the app is really lacking. The rollout was bad, as usualy for Shopify.
Admittedly many of the issues people have with the app are actually issues with what Liquid variables exist and not the app itself, but the app could have at least tried to fill in some of the gaps.
They also disabled the < javascript > and < script > tags, so we can't even use javascript to try and bridge some of the functionality gaps present in Liquid! The legacy app supported it, why not the new one?
The 64kb limit is ridiculous. What is this, the 80s?
Support says it's an SQL limitation. Nonsense. SQL has multiple different storage types for text data. Shopify has chosen to continue using the regular TEXT type which has a size limit of 64kb.
They created this new app so they could move to a new "tech stack". There was nothing stopping them from moving to use MEDIUMTEXT as the storage type for order templates. MEDIUMTEXT has a 16 megabyte size limit.
Don't say they are concerned about data storage. The absolute disaster mess that is the Image Library proves they don't care about how much they are storing. Otherwise they wouldn't duplicate all images attached to products created by CSV upload. My library over 10k duplicate images because of their nonsense.
Let us have larger templates. It is the least you can do.
Just an echo of what others have said; this app was fantastic when it was privately owned and developed. Since Shopify has taken it over, I've had nothing but issues. One day, without making any changes, my templates refused to print properly - thankfully a Shopify developer popped in and was able to fix whatever they had mangled. Last week, again out of nowhere, none of my product photos are printing. Code looks fine, but clearly they touched something because not even the native templates will display product images. Now I'm spending an hour arguing with a chat agent who wants me to hire a developer to fix this issue; despite the fact that I've said repeatedly this is a Shopify-supported app. Ugh. If there were another alternative, I would take it.
Still does the job for me. Very customizable templates using a little Liquid. Like most shopify apps, it's neglected. Seems like they prefer to make money taking a cut from developers doing what Shopify could (or should?) easily do?
Cant use customer notes in new shopify order printer. Please allow this variable.
Great app for printing pick tickets and invoices, super easy to use, to add or adjust templates and even better since integrating with Shopify
Very limited, cannot even changed the date translation wich is very basic. A lot of back and forth communication for nothing at all. Don't waste your time.
It just stops working after months of no issues. We can no longer scan orders, we have to manually enter order numbers because it just stopped pulling order number barcodes overnight. I've tried everything to fix it, and it just stopped working.
I need to render more than 50 orders at a time! Would that be possible to add as an option to the apps general settings?
Ever since the update from the Legacy version, this app has been terrible. So many bugs.
Suddently cant not be used, and our templete just gone