レビュー (281)

総合評価
2.4
評価レベルごとの件数
  • 評価の22%は5つ星です
  • 評価の9%は4つ星です
  • 評価の5%は3つ星です
  • 評価の4%は2つ星です
  • 評価の59%は1つ星です
2024年5月20日

Why change something that works? The names of the costumer and the sum of order doesnt shown in the invoice.

Market Portal
ギリシャ
アプリの使用期間:3日
Shopifyが返信しました 2024年5月30日

Thank you for sharing your feedback! The new app is intended to offer better performance in the long run. We have a great help guide here: https://bit.ly/4c1oIZ8 on how to customize your templates. Additionally, small customizations can be done on your behalf by our team using design time. If that's something you're interested in please reach out to our support team here: https://shopify.link/d18D  - Moira, Shopify Support

2024年5月30日

After years of successfully using Order Printer with my branding customisations, the app has been decreed a 'Legacy' app and all users need to migrate to this new one.

This new Order Printer App is completely broken.

I followed the instructions to copy the code from legacy app and paste it in the new app.
Whilst the branding customisations - Logo , font style etc migrated ok, 7 critical pieces of order information are now missing from my Invoices:

- No Invoice Date
- No Invoice Number
- No Ship to details ( customer name and address )
- No Shipping Method
- No Sub Total
- No Total
- No Total Paid

An invoice is not an invoice without these details.

It seems that to have this critical information included you need to follow their instructions to change certain elements of code. These instructions are written with the expectation that you have significant knowledge of HTML, and there is no assistance for anyone who doesn't.

Given that users paid to have customised templates in the legacy version originally, we should not have to find and pay a developer to have these changes migrated to the new app being forced upon us.

Hoping that a fix for these issues is provided soon and that in the meantime the Legacy app is left in place so we are not without the ability to issue invoices

Coconette-oz
オーストラリア
アプリの使用期間:約2時間
Shopifyが返信しました 2024年6月3日

Thank you for bringing this to our attention. You can migrate your existing templates from Order Printer to Shopify Order Printer (https://shopify.link/18NL), or you can use our guide to customize the templates (https://shopify.link/p131). However, if you're not comfortable working with coding languages, then this is something that our Theme Support team can help you with. Simply visit the Shopify Help Center (https://shopify.link/vRnL) and login to your account to create a customization request. Cheers. -Elias, Shopify Support

2024年5月20日

A terrible app. I can not edit to print with logo nor print address labels.

The date syntax is that of print date and not invoice date?

Please fix it asap!!!!

SHEABUTTER COTTAGE
イギリス
アプリの使用期間:4日
Shopifyが返信しました 2024年5月30日

Hi, there. Thanks for bringing this to our attention. You should be able to make those adjustments using our provided guide: https://bit.ly/4c1oIZ8. If you are having issues please reach out to our live team who can escalate the situation should there be any issues on our end. - Skye, Shopify Support

2024年5月17日

I think people just jumped on to write a review before really diving into the new app. I successfully transferred all of my old templates. Although, I did have to rework them a little bit.

I am not sure about adding images, but that isn't something we utilize so can't help combat that negative review. Overall, it was an easy switch and it's an easy app to use.

Steffich Fine Art
カナダ
アプリの使用期間:約21時間
2024年10月15日

All good

VaseHrnky
チェコ
アプリの使用期間:18分
2024年5月16日

A lot of manual work to try and migrate templates. Needs a migration functionality for custom templates. If this is replacing the order printer app shopify should be handling migration for customers not making us recreate the wheel.

Even after doing all the work to manually edit the template it is weirdly different sizes in ways I cant control (tiny fonts, random extra space, etc). Worst, it cuts off the text at the bottom of the order. Half way through the shipping line it just cuts off and leaves off everything past that (order notes, etc)

Address function decided the address needs extra space added above and below that cant be controlled.

AgAg
アメリカ合衆国
アプリの使用期間:約1時間
Shopifyが返信しました 2024年5月29日

Hey, there! Thanks for your review. We understand there are challenges in migrating to the new app, and we appreciate you taking the time to share these. I'll make sure to loop our app development team in about your feedback so they can consider it for future app improvements. -Summer, Shopify Support

編集日:2024年6月12日

After a long winded process in transferring my existing tempates, the problems have been solve and it works as it should.

Fixaball Ltd. Fixings and Fasteners UK
イギリス
アプリの使用期間:13日
Shopifyが返信しました 2024年6月11日

Thank you for your review and feedback. We switched over to a different tech stack that provides a better foundation to grow and roll out features. We are always looking to improve, so we appreciate you taking the time to explain your pain points with our app. -Emily, Shopify Support

2024年6月26日

Migrating customized template doesn't work.

Pink Montessori
アメリカ合衆国
アプリの使用期間:約1ヶ月
Shopifyが返信しました 2024年6月28日

Thank you for your review and feedback. I will make sure to provide this information to our team. -Emily, Shopify Support

2024年5月17日

Changed my entire template, If you are developing a new app at least make your template attractive. Shopify can't invest that much for their users ? to atleast provide professionals invoices for their clients.

Beadsforyourjewelry
インド
アプリの使用期間:1日
Shopifyが返信しました 2024年5月29日

Thanks for your feedback on the template design! We would love to hear more about what you want the template to look like so we can share the feedback with our developers. If there is additional feedback you would like to provide, please contact us via the Help Center: https://shopify.link/1w5D. -Sophia, Shopify Support

2024年5月22日

Another senseless move by Shopify. Do not touch if it's working! You made it even worse! Variable mapping page does not have the variable SKU!!! Shopify is pushing us towards other options in the market! They are completely deaf to complaints. Why pay 2% for such arrogance?

TurkishCarParts.Com
トルコ
アプリの使用期間:約6時間
Shopifyが返信しました 2024年6月1日

I appreciate you expressing your frustration with the recent changes. Please know that our developers take this feedback into consideration for future updates. -Sophia, Shopify Support