レビュー (264)

総合評価
2.3
評価レベルごとの件数
  • 評価の21%は5つ星です
  • 評価の9%は4つ星です
  • 評価の5%は3つ星です
  • 評価の3%は2つ星です
  • 評価の61%は1つ星です
2024年9月20日

Me ha resultado muy cómoda y fácil de utilizar. Solo tuve que traducir los términos. Es justo lo que buscaba. Gracias.

Calzados Lucía
スペイン
アプリの使用期間:約3時間
2024年6月13日

thank you for making it easy to import previous template
much appreciated

Mirabelle Jewellery
イギリス
アプリの使用期間:28日
編集日:2024年6月6日

new migration built in to order printer app worked easily and flawlessl.
great job!

Pro Time Lawn Seed
アメリカ合衆国
アプリの使用期間:22日
編集日:2024年6月12日

After a long winded process in transferring my existing tempates, the problems have been solve and it works as it should.

Fixaball Ltd. Fixings and Fasteners UK
イギリス
アプリの使用期間:13日
Shopifyが返信しました 2024年6月11日

Thank you for your review and feedback. We switched over to a different tech stack that provides a better foundation to grow and roll out features. We are always looking to improve, so we appreciate you taking the time to explain your pain points with our app. -Emily, Shopify Support

2024年10月15日

All good

VaseHrnky
チェコ
アプリの使用期間:18分
2024年6月26日

I was trepidatious about updating to this new version of the app, but it was super easy get up and running. The custom template that we worked so hard on to perfect years ago was simple to import, and came through perfectly. Thanks, team!

We'Moon
アメリカ合衆国
アプリの使用期間:42分
編集日:2024年6月21日

L'application est correct rapport à l'ancien Order Printer (Legacy).
Mais un point très agaçant. Les cases à cocher pour la sélection des différentes pages créées (Facture et Bordereau d'expédition) ne sont pas mémorisées lors du prochain accès à l'application.
Par exemple, j'imprime généralement uniquement le bordereau de livraison et je suis obligé de décocher à chaque fois toutes les autres pages créées.
Il faudrait faire en sorte de mémoriser la sélection dans votre application.
Le problème a été résolu grace à l'aide Shopify par un point que je n'avais pas vu.
Finalement je suis totalement satisfait !
Ah... Ce serait une bonne chose d'arranger le petit souci du sous-total lorsqu'il y a des remises pour que ça correspondent à ce que nous avons en fait dans l'admin de la commande qui prend bien en charge les remises.
Un sous-total doit normalement être sans inclure les remises (sur la commande et la livraison). Ensuite, doivent être déduites les remises, et ensuite le total final.

Chevaux Passion
フランス
アプリの使用期間:約1ヶ月
編集日:2024年6月18日

Dear Shopify Team,

I am writing to express my heartfelt gratitude for your prompt and supportive response to the concerns I raised regarding the Order Printer app. The creation of migration tools from the legacy Order Printer to the new app is a testament to your commitment to customer satisfaction and service excellence.

The successful migration of all my templates to the new app was seamless, and I am delighted with the outcome. Your assistance has not only addressed my immediate needs but also reinforced my confidence in Shopify as a platform that truly listens and responds to its user community.

Thank you once again for your exceptional support. It is actions like these that solidify our partnership and make Shopify an indispensable part of our business operations.

Kind regards,
Emergency Gear Backpack

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Original Review:

Dear Shopify Support Team,

I am writing to express my deep concern regarding the recent changes to the Order Printer app. While I appreciate the new version’s ability to quickly set up and print custom packing slips, invoices, labels, and receipts, the critical issue lies in the requirement for major customizations.

The statement that “Shopify Theme Support can assist with minor customizations” does little to alleviate our concerns. For many of us who lack expertise in HTML, CSS, and coding, major customizations are now an insurmountable challenge. The need to hire third-party apps, designers, or developers incurs additional expenses that significantly impact our businesses.

As business owners, we rely on the tools provided by Shopify to serve our customers effectively. The original Order Printer app was a testament to Shopify’s understanding of our needs, and its removal has left a significant void. We are not merely users; we are your partners in commerce.

Therefore, I strongly request the reinstatement of the original Order Printer app. Please consider the collective voice of your user community, which relies on the robustness and dependability of your platform. Swift action to address these concerns would demonstrate Shopify’s commitment to supporting businesses of all sizes.

Thank you for your attention to this matter.

Emergency Gear Backpack
タイ
アプリの使用期間:2日
Shopifyが返信しました 2024年5月29日

Hi, there. Thank you for this review and sharing your experience. We do appreciate hearing how this change has impacted you and I will definitely pass on this feedback. We have updated our migration guide (https://shopify.link/18NL) to include examples of the most common customizations (https://shopify.link/p131) to help with this transition. We also hope to further automate the template migration process going forward. If you need any help with the app in the meantime, please don't hesitate to reach out to our support team here: https://shopify.link/vRnL. -Erin, Shopify Support

2024年5月17日

I think people just jumped on to write a review before really diving into the new app. I successfully transferred all of my old templates. Although, I did have to rework them a little bit.

I am not sure about adding images, but that isn't something we utilize so can't help combat that negative review. Overall, it was an easy switch and it's an easy app to use.

Steffich Fine Art
カナダ
アプリの使用期間:約21時間
2024年6月12日

All my templates imported fine from the old app. No issues printing either. Seems to load much faster - what's to complain about?

SICC Online Retail Store
カナダ
アプリの使用期間:1日