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Ever since the update from the Legacy version, this app has been terrible. So many bugs.
Please fix this issue as soon as possible
When i go to second page ,first page orders get deselected
I have been a Shopify customer for almost 8 years and the most recent changes to this Order Printer app has completely screwed up our personalization workflow. Moving the personalized elements into notes has made this a complete, unreadable mess. If I could rate this 0 stars or negative stars I would. You made this change without letting us know or consulting us as customers -- one of the poorest moves you have made to date!
Hi there, thank you for your review. I am sorry to hear that changes to the app have negatively impacted your workflow and I'll be sure to pass your comments onto our app development team. Thank you for taking the time to share your feedback with us. -Victor, Shopify Support
Best tool for someone , who needs end to end customisation for invoice and packaging slip without any extra cost. if you're smart enough to use ai and make things work for you.
Worked for my needs. I needed an invoice and gift receipt that looked good and gave more information. This allowed me to do that easily.
Im not sure why there is so much bad feed back on this one.
It has helped my store campervanbuilders.com.au so much!
Easy one click to print, you can customise the code with chatgpt no issues!
This new version done not show the mobile number I used all sort of variables available but it is showing blank for mobile number but address is appearing. I am trying with below code, none is showing phone number for the order -
{% if order.shipping_address.phone %}{{ order.shipping_address.phone }}{% endif %}
{% if order.billing_address.phone %}{{ order.billing_address.phone }}{% endif %}
please resolve this issue. It is not working in this new version. In older version it was working and showing mobile number.
Another sample of template code which I tried is below, test it on any store because in preview it shows the dummy phone number but with actual order, it does not show the phone number.
{% if order.shipping_address %}
TO:
{{ order.shipping_address.name }}
{{ order.shipping_address | format_address }}
Mob: {{ order.shipping_address.phone }}
{% endif %}
I was able to modify the design thanks to the help lol
End result is good enough
Was using this app happily until the new requirement appeared to allow the app to harvest data and also most worryingly specifically this:
Edit products
Products or collections
MY REPLY: It's very worrying that you have to give the app permission to edit products and collections. Order printer legacy didn't requite this. Neither does any of the other apps I've installed.
Hi Spider Magnetics! Thank you for your feedback, and I understand your concern. The app requires access to this information so that it can create and print the documents you need. Without this access it won't be able to access the order data or fill in the different variables you want to have on your templates. Don't hesitate to chat with our authenticated support team if you have additional questions about the app's permissions: https://bit.ly/2AWw5VA. - Shay, Shopify Support
They changed the system and took away our already perfect packing slip and even copying the code over from the old one to this new one, it did not work and now we're missing elements in it.
Extremely poor system. They claim it's easy to use but it most definitely is not. The customer support line was also no help as they have no pre-designed templates to even assist the transition.
Hi there, thanks for the review. We appreciate you bringing this to our attention. I am going to send this feedback to our developers so they can know what our merchants need and want. With that being said, you can make changes to the templates by editing the code directly: https://shopify.link/ebp0. If you are unfamiliar with making coding changes, you can reach out to a Shopify Expert for more assistance: https://shopify.link/D5Rp. -Kitana, Shopify Support