Avaliações (263)
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New order print is horrible. There are no sku's on the invoices and it is including my corporate information and DBA on the invoice. Totally NOT wanted. Can't figure out how to fix it
Hi there. Thank you for taking the time to leave your feedback. I'm sorry to hear that you're experiencing some trouble with the Shopify Order Printer app. If you haven't done so already, I'd encourage you to connect with our Live Support so we can take a closer look at those errors to ensure this gets resolved: https://bit.ly/2AWw5VA. - Blair, Shopify Support
No good at all.
Terrible designed.
Can't add logo to invoices.
Cheap looking template.
Hey, there! We appreciate your review. We do have a guide here for adding your logo to the template: https://shopify.link/gPK8. Please feel free to refer to it and let us know if you need help! -Summer, Shopify Support
My existing templates don't work with the new app. The order number, date, and barcode are all missing—three items that are essential for picking and packing orders.
If you use the Order Printer Templates app they have posted an article about the compatibility issues with the new app:
https://help.forsbergplustwo.com/en/articles/9337402-compatibility-with-shopify-s-new-order-printer-app
Hello! Thanks for your review of the Order Printer App! If you're having issues migrating your pre-existing templates to the new Order Printer App, check out this help document: https://shopify.link/Qjbv. If you're encountering some specific issues when completing the migration, please reach out to our Support Team directly so we can lend a hand: https://shopify.link/vRnL. -Imogen, Shopify Support
Horrible! All the other reviews are very accurate in that this new version is not even remotely better! If you have minimal to zero coding experience, your life with be completely difficult because there is no easy way to format a decent template. Shopify, please do better for all your shop owners. We spend a lot of time and money to curate things down to the smallest detail for our customers. Work with us, not against us!
Thank you for sharing your feedback. I appreciate the desire for an easier way to customize templates, and I'm happy to share that request with our developers for consideration in future updates. -Sophia, Shopify Support
In new Order Printer the displayed div is too small. When the customer address is long, the displayed content overflows. Meaning what Order Printer shows isn't what gets printed. This works properly in Order Printer (legacy)
I tried replacing CSS:
Polaris-Box
with:
Polaris-Box printer-inline-preview
But this doesn't fix the issue. Polaris-Box div width is too small and Polaris-Layout CSS doesn't flex correctly in the new app.
Please fix.
Thank you for sharing your review. We'd be glad to help look into this further. Please connect with our Live Team (https://shopify.link/vRnL) at your earliest convenience so we can take a deeper look. -Olivia, Shopify Support
this app is horrible, why are you removing the legacy app and forcing this replacement on us ?
Did you find a new way to extract extra money from us ? did you learn something from a youtube side hustles video for a famous influencer ?
do you know that day by day it is getting cheaper to make a custom website with great hosting and 100x better support ?
do you also know that if your company gets too expensive with all these new hidden costs, people will shift to a platform that will accommodate them better ?
Hi, there! The new app is intended to offer better performance with an improved interface. I appreciate you expressing your dissatisfaction with the app. Please contact us via the Help Center if there is any specific feedback you would like to provide as far as what you would like to see change in future updates: https://shopify.link/1w5D. That way, we can share your thoughts with our developers. -Sophia, Shopify Support
Absolutely awful. Templates don't migrate and no easy way to start over and create new templates branded and customized to your store - even from scratch. What a total about face from the old Order Printer app. For now, this is completely unusable, but I'm sure Shopify will force us to use this at some point in the future. The best you can do with this app is a basic shipping list that looks like a printout from a hardware store.
Thank you for taking the time and sharing this feedback. While you can transfer existing templates from Order Printer to Shopify Order Printer (https://shopify.link/18NL), there are some adjustments to you will need to make to the existing variables. That being said, if you need some help with with migrating or customizing the templates, then this is something that our Theme Support team can help you with. Simply visit the Shopify Help Center (https://shopify.link/vRnL) and login to your account to create a customization request. Cheers. -Elias, Shopify Support
I just installed the new App, and I have to say everything about it is extremely craptacular. Halfbaked isn't even a remarkedly close comparison. Raw and still mostly frozen is a better description. I can't believe anyone would consider this App ready for deployment. The type is microscopic. I can code but finding where to try and make changes is anything but obvious. Changes like this make me wish we hadn't gone with Shopify.
Hello! Thank you for taking the time to leave us a review for the Shopify Order Printer app. We appreciate the feedback you've provided us here regarding the launch of this new version. I've gone ahead and passed along your feedback around the 'type' and it's current state to our Team for their consideration. If you're lookig for some assistance with making changes to templates, you can refer to our Help Doc (https://shopify.link/yerM) that includes some helpful examples of what to change to achieve specific results. You can also reach out to our Support Team directly if you encounter any issues while using the app: https://shopify.link/vRnL. -Imogen, Shopify Support
It wasn't broke! NOW it is. For all the reasons you have all of the generous one star reviews! if there was a NO STAR you would have it.
Hi there! We appreciate your feedback on the new Order Printer app. We recognize your concerns about the changes and your preference for the previous version. Your input is extremely important to us, and we are diligently working to resolve the issues highlighted by merchants. - Moira, Shopify Support
I was able to set up my previous templates here because I have some coding experience, but I think it would be difficult for those without any coding experience to do so. The help documentation only shows how to code some lines, and you cannot directly copy and paste over the old code (it won't format properly).
Even after I set up the templates the way I'd like and the previews showed the correct format, when I try to print multiple packing slips, whole sections of orders are just missing in the printout. It's impossible to use even if you get the templates set up correctly.
I will be continuing to use the legacy printer until either it expires or this app gets fixed.
Thank you for your review! I appreciate your feedback about ease of use for those who might not have coding knowledge. Regarding the missing information from your templates, please contact us via the Help Center so we can investigate: https://shopify.link/1w5D. -Sophia, Shopify Support