Avaliações (281)

Avaliação geral
2,4
Pontuação por nível de classificação
  • 22% das classificações são de 5 estrelas
  • 9% das classificações são de 4 estrelas
  • 5% das classificações são de 3 estrelas
  • 4% das classificações são de 2 estrelas
  • 59% das classificações são de 1 estrelas
8 de fevereiro de 2025

I've been using this app for many years. The new iteration does take a lot of adjusting to but fortunately the devs left up a version they called the 'legacy' version which I used until feeling comfortable going to the new version. The new form for the packing slip is really good which is why I rate this app 4 stars. I do kind of prefer the look of the legacy invoice but the new one is just fine.

NWCLIPS
Estados Unidos
9 meses usando a aplicação
16 de novembro de 2024

Still does the job for me. Very customizable templates using a little Liquid. Like most shopify apps, it's neglected. Seems like they prefer to make money taking a cut from developers doing what Shopify could (or should?) easily do?

RopesGear.com
Estados Unidos
5 meses usando a aplicação
10 de janeiro de 2025

I'm based in the UK and couldn't find a good way to generate an invoice for a customer after taking payment. Most business customers will request this for their records.
This is really handy because I can easily customise the template to make it UK-compliant. Now I can easily print to pdf to create an invoice that I can email on demand.
I'd give it 5 stars if it was integrated with the order page.

Printographic.co.uk
Reino Unido
39 minutos usando a aplicação
22 de novembro de 2024

Coded in Auto margin, worked for our printer after that. Otherwise perfect.

Petssmart Value (Pty) Ltd.
África do Sul
11 dias usando a aplicação
1 de setembro de 2024

I must say there is fantastic customer support! In moving from legacy Order Printer (once the August deadline was met), the Order Printer team was relentless is satsifying my every concern. I had a custom template that could not be easily ported to the new Order Printer. They listened to my issues and resolved them one by one responding to messages around the clock and even though several different people dealt with the template, the problems were resolved seamlessly. Thank You!

Custom Game Bits
Canadá
3 meses usando a aplicação
15 de agosto de 2024

So far it is working much like the old one. I did have to make a lot of adjustments to the code for the changeover. If you have anything custom in your template then you will need to put time into re-coding your template. It turned out fine for us, but I did have to do it on my own. I did get some assistance from the AI assistant bot when I went to the help pages. I typed in some of what I had issues on and it gave me some code to work with that I further adjusted. Overall we seem to like it well enough. I did notice that we have to go directly into the app to print instead of printing from our orders. It wasn't this way when I first downloaded the new app. Not sure about why it changed.

LabelDaddy
Estados Unidos
3 meses usando a aplicação
Editado a 27 de junho de 2024

UPDATE: Based on my review, Shopify reached out and they helped ensure my old template imported correctly. When it wasn't, someone fixed the issue quickly. I appreciate Shopify and the team behind this template working to ensure I was satisfied. Thanks much!

I see no advantage in this template. In fact, I see it as one big hassle. It's designed for business to business and not a direct sale to consumers. What you see on the preview is different from how it actually prints (even when you haven't made any changes to the template). For example, the $ signs don't actually line up on the page. That's just sloppy work. It's clear that when this was launched it was not actually tested with a "real" invoice. I find this incredibly frustrating as I now have to figure out how to fix this and it's a total waste of my time. The address and store name pull from your legal store info when most sellers don't use this on receipts. How about Shopify fix these issues and test the template BEFORE actually launching this? Supposedly it's "Easy to Set Up." Hardly.

GREAT DOG CO.
Estados Unidos
Aproximadamente 1 mês usando a aplicação
Questão respondida por Shopify 28 de maio de 2024

Hey, there! Thanks for taking the time to leave a review. We appreciate your honest feedback! Reviews like yours help us improve our app. We would love to hear more so we can pass your comments along to our app development team for consideration. If you're open to it, please create a support ticket by visiting our Help Center. We're looking forward to hearing from you! -Summer, Shopify Support

2 de julho de 2024

over the years Shopify has made some changes that have not been helpful for us. This change takes time to get use to but right off the top the change has been helpful in terms of toner usage. The new format takes less toner to print as the bold lines used on the old format are gone. I do like the new format and like that the "packing slip" is labeled as such.

Wooden Spool Designs
Estados Unidos
Aproximadamente 1 mês usando a aplicação
Editado a 12 de junho de 2024

Im working with support now as I agree with most of these reviews. There are issues with this new app. In my opinion, the "legacy" app had a much cleaner look and should continue to be supported. I sent 12-13 orders to the printer yesterday and all did not populate. This was after spending 6 hours with the help of chat gpt to get the code right to have the finished form look like our original form that all in our shop and customer base are used to looking at. The legacy app is good until August 2024 so don't be in a hurry to update any time soon.

Update: All the bugs look to be worked out. Without the help of Chat GPT, it would have been difficult to customize the template. All is well now and using it daily

Bass Farms, LLC
Estados Unidos
27 dias usando a aplicação
Questão respondida por Shopify 29 de maio de 2024

Thanks for your review! I appreciate how much time it has taken you to customize your template, and I'm glad to hear that you're already working with our Support team on this. We can certainly share your feedback with our developers for consideration in future updates. -Sophia, Shopify Support

12 de junho de 2024

Re-creating our invoice and packing list templates in the new app took about half an hour. It required reference to the documentation but was not hard. The new app is functionally very similar to the old, and I don't really understand the reason for its existence, but changing was not as big a problem as I had been led to believe by all the negative reviews.

One minor gripe is that when you print to PDF from a browser, the saved file takes its name from the title of the page. This used to contain the order number, which was convenient. Now it does not, which is inconvenient.

Merifix
Canadá
20 dias usando a aplicação