Anmeldelser (398)

Samlet bedømmelse
2,8
Antal pr. bedømmelsesniveau
  • 48 % af bedømmelserne er på 5 stjerner
  • 13 % af bedømmelserne er på 4 stjerner
  • 6 % af bedømmelserne er på 3 stjerner
  • 7 % af bedømmelserne er på 2 stjerner
  • 27 % af bedømmelserne er på 1 stjerner
13. september 2023

Facile d'utilisation, vraiment un système plug & operate.

DISTRICT 1 LASERTAG
Canada
Cirka 3 år bruger appen
12. december 2020

This is a great app! I love having my online store and POS inventory integrated in one place. Just wish I could edit unpaid orders from the POS rather than having to create a new order each time (ie. my employees run balances). ALSO is there curb-side pickup option from the POS?

Crafted Decor
Canada
5 måneder bruger appen
Redigeret 27. januar 2016

==Update==

Please avoid Shopify for their POS at all costs. The app has not been working for a significant percentage of customers for 10 days (according to Shopify themselves), and will take at least another 5 business days to fix. Today is 24 December. Christmas is tomorrow. It is haemorrhaging our business.

===

We have learnt to work around Shopify's many limitations and constraints. Please see our review for Mr Simms Wanchai and Emack & Bolio's below.

If you read the older reviews, many features have been suggested for years now, and so I don't think Shopify are treating their POS platform as a priority for development.

What is unacceptable is for the POS to breakdown the week before Christmas, when our sales are at their peak. Our customers get frustrated, and it is losing us sales every minute the system is down. When we launch the app, it crashes, so we cannot upload the crash report. I have been told not to delete the app and reinstall, so we are still waiting for a fix.

Meanwhile we are losing sales. Thanks Shopify.

We have 2 POS terminals in the shop, and both are not reliable. The app frequently (once an hour) crashes, meaning we have to rescan all the customer's items when there is a queue to checkout. Shopify POS is not for heavy usage.

Shopify technical support have informed me that the POS is not working for a small number of customers, but won't give any timeframe for the situation to be fixed.

What is really frustrating is the number of gurus you get passed to, so you end up repeating yourself 10+ times literally. To be fair, the gurus are friendly and try to help, but don't deliver on their promises and don't update you without you chasing up.

I don't want to get started about the integration issues we have had with other inventory management systems and Xero. Shopify does not calculate COGS. If you are a retailer, you will understand this frustration so no more needs to be said.

Mr Simms Hk Limited
SAR Hongkong
Mere end et år bruger appen
3. december 2020

Does add a cost to monthly outgoings but if you sell online then it is well worth it, there is space for it to be developed more but overall works very well

Grim Dice Tabletop Gaming
Storbritannien
5 måneder bruger appen
10. juni 2021

Love it for omnichannel experience, have all inventory online and prices and all places. Great tool :D

Knatural
Chile
5 måneder bruger appen
28. september 2023

Would like a way to run multiple layers of discounts on the POS.

Astral Comics & Games
USA
Næsten 3 år bruger appen
28. januar 2022

Shopify POS is is not reliable constantly disconnecting in the middle of transactions with customers. Tech support is not readily available and may have to wait days for replies which are lengthy e-mails to troubleshoot. When these issues happen at the POS it is imperative to have immediate help. We have been unable to process transactions sometimes for a whole day. We outsourced a separate merchant processing system to avoid these disruptions. Shopify was reliable and great prior to all the changes to their new plans.

La Liga Soccer
Canada
Cirka 6 år bruger appen
27. november 2023

Love the app; simple to use, can look back on customer orders and notes; easy connection to card swipe devices. Just wish there was a way to send quick notes en masse to my clients without having to pay for another app to use the data I've collected.

The Jewelry Bar by Viridian, LLC
USA
Næsten 3 år bruger appen
25. november 2023

After using other POS systems, I was quite pleased with Shopify! To be honest, there have been a few challenging moments, however, they were resolved quickly by Shopify. I have mixed feelings about the a la cart apps, but at the end of the day, I like having a pletheroa of options to build my store the way I want it to be. There is room for improvement, but from what I’ve seen these past 2 years, Shopify is continually working to create a POS system that is innovative, easy to use, and ahead of the game!

Byrt & Gerty's Kids Redeux
USA
Næsten 3 år bruger appen
6. december 2021

I use this app for when I attend markets, and it's absolutely amazing! I love that my products from my store are already linked to the app, so inventory management is super easy too. The Shopify Tap + Chip card reader is also a huge lifesaver.

Eve Luxe Co.
USA
4 måneder bruger appen