Point of Sale

Really disappointed that Shopify has decided to charge for basic functions like exchanges. We have been customers for 5 years and now have an addition cost of use of £1000 a year. We are now ready to look for alternative less expensive platforms.

very great APP. much help my store !

The POS app is horrible...and it is extremely overpriced as well. It is obviously not anyone used to, or that have researched what it is like to be on the floor in a retail store. Very limited customization, too much noise in the interface, and lacking must-have functionalities. Not recommended at all.

Limited functionality, features that are available on the website are not available on the POS app (payment methods for example), and the app crashes constantly.

We have to delete and redownload the app roughly once a week. I'm told this is due to potentially losing our internet connection, but this seems like something that their software should be able to record. However, as with many other problems we experience, we're told the issues are the way we're using their software and not a failing in their code.

I advise against getting invested in Shopify POS.

I have been a vendor at 4 festivals so far for a total of 6 full days and used their chip reader and this POS app. No problems other than disconnecting from the hot spot a couple times due to my phone or IPad. Although I could not print the report offered on days totals from the POS the print button was not clickable. Very easy to use and set up. Just have to make sure products are set to POS in Shopify admin. and disable tax setting when done if you're collecting taxes in another state temporarily. Other wise taxes will be collected on online orders if someone from that state orders online. Setting up inventory for the POS in the Shopify admin is confusing for me, for others probably not so. When I have more time I will call support to help me figure out. The POS app and reader has worked well for me.

It's a solid POS App, but you guys keep tweaking, and sometimes more is... more. Like that Blue Arrow button you have to tap after you enter your pin. Why is that necessary? I f you enter a correct pin the main checkout screen should simply open. No need for the extra step.

This app is so user friendly and I use it everyday to view what is going on with the store when I am not there as well as updating customer orders and inventory. Love Shopify POS!

Absolute garbage. The new PRO POS is absolute garbage. We've been with Shopify for over 5 years and we now have to pay an additional $89US / month for something that is so much WORSE than what you had before. The search function doesn't work half the time. Products appear and don't appear seemingly on a whim. The screen and colours are so dark - but of course our iPad is too old to update to the new needed ios13 to change the background. Have you partnered with Apple? I would not recommend this app and I will be looking for something else that actually works for us.

Super user friendly, easy for on the go. There are so many options to use for POS or online presence.

The app is a bad, forced update after forced update, and all that seems to change is making our ipads unsupported. even worse if you pay shopify more money for their tap and chip reader. They may as well go back to a wired connection to the ipad because they don't seem to know how to use bluetooth technology. Having to restart the app every time the devices sleep isn't an acceptable solution. They've opened up their business to third party apps for everything else they may as well just let third party hardware/software handle this part as well.