Point of Sale

I have been using Shopify on-line since 2013, and POS as soon as it came out. In the beginning, they had a free version, but it did not print receipts or have a "Save Cart" feature. So I opted for the paid version of POS. It wasn't much more at the time, but then Shopify combined the paid version as part of the ecommerce site for no extra fee, Yay! (Except Hey, I have been paying for it for a while and now it's free? hmmm) So then they raised the price of the ecommerce, which still included the previous paid POS version. Fine. I was okay with the arrangement.

Most of my sales are online, but once a week we are open, like a pop-up. I love the POS system on the ipad, that uses a barcode scanner, printer, and card reader. And for years I used the "Save Cart" feature as customers tend to pile up all the things they want to purchase to keep their hands free. This feature saved the day.

Except now they have a Pro Version - For $89 a month extra! As soon as they came out with it, they took away the "Save Cart" feature in the "lite" version, (which was what the version I had was now called). I cannot justify spending $89 more a month for 4 days of sales just so I can save carts while my customers shop. My work around is to have a second ipad so I can at least have 2 carts going at a time. My customers often travel far to be able to purchase in store, and they buy dozens of little items that take a long time to ring up. While they are shopping another customer often comes up to purchase one thing, but we have customer #1's cart going, ugg. So that is when we can use the backup ipad.

PLEASE Please Shopify, let me have "Save Cart" back. We only need it on one register, one day a week. I guess it is too much to ask. BTW, I have 3 Shopify sites, doesn't that buy me "Save Cart" for just 1 of them? Or, maybe a fix for my POS?

After using other POS systems, I was quite pleased with Shopify! To be honest, there have been a few challenging moments, however, they were resolved quickly by Shopify. I have mixed feelings about the a la cart apps, but at the end of the day, I like having a pletheroa of options to build my store the way I want it to be. There is room for improvement, but from what I’ve seen these past 2 years, Shopify is continually working to create a POS system that is innovative, easy to use, and ahead of the game!

I really like the POS some things are a bit frustrating trying to add collections and all you have to do and can never talk to a human always a chat bot that never helps

Love the app; simple to use, can look back on customer orders and notes; easy connection to card swipe devices. Just wish there was a way to send quick notes en masse to my clients without having to pay for another app to use the data I've collected.

The POS Go have been great to use. We did have a unit stop taking tap but Shopify replaced it after troubleshooting was unsuccessful in reestablishing full functionality. Support has been great. Love the infrared scanner for quick product to cart and checkout.

Super handy. The only thing that I feel was a pretty large miss for this BFCYM and holiday season is that bundles don't load on them. Customers really like to have the same prices online and in store, and there are definitely work arounds, but during high traffic times, it can be really frustrating that bundles aren't accessible, esp. when they are an option for the online site. Otherwise, I am a big fan!

We shifted from Intuit POS to Shopify POS as recommended by Intuit. Unfortunately, customer service support is very poor with this company. We seek help concerning Shopify Payments for a year ago and was never resolved. We gave-up and used paypal & amazon pay for all our credit card and online transactions. SAD to say but we have to go back in dealing with Shopify customer service who does not render the necessary services to make our business grow. It seems that everyone in shopify customer service is very irresponsible in resolving important issues of their sellers/subscribers.

TO INTUIT.... why did you entrust us to Shopify.

We have been using the POS system for 5 months now, along with the Wisepad 3. It's a terrible device. Every time customers want to pay, a mandatory update has to be performed, which can only be done if the battery is above 50%. Moreover, an update takes as long as 10 minutes.

So, think carefully before purchasing this product with a Wisepad.

so far good but i have one major issue with the app.

the shopify pos only shows a certain amount of sold items on the screen. If a customer purchases e.g. 13 different items the pos won't list all 13 items, only 10 items. This is a major issue and needs to be fixed as staff won't be able to check if they have charged correctly. I hope this can be fixed so I can give it a 5 star

Love it! Could definitely use an automatic discount rather than a button or coupon