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I dont really like the price of it every month, but we love it, everything is there we need and it is very useful.
We really like MOST things about Shopify. The support chat is great, and almost always available. It's easy to use as a register in most ways as well when it comes to just finding products and ringing them up etc. We love that our inventory for online and in store is all one place. The templates are great and our website looks professional. The only things that detract from this being five stars is that it lacks a few features. Like when counting out your register there is no denominations so you have to write down all your denominations and add it up with a calculator before closing your register and entering how much is in the till. Nor is there a receipt printed for your own records you have to print an additional if you want that done. Also when entering new products it only allows you to enter how much you are selling it for not it's cost when you bought it, being able to use a mark up percentage would be a great addition. While Shopify links and exports to Quickbooks it doesn't have a cost of goods when going through accounting and profit and loss it's difficult to determine. You have to download another app to do cost of goods. Which we keep finding, everytime we are looking for a feature that has almost always been available for old school POS systems it requires downloading another app which costs more money. ETA you also need another app for printing and generating barcodes. It's not a simple process and really should be.
I've been using Shopify's POS system now for the better part of a year for my In-Person events when I do shows. For what I need it to do, it does a good job but I would like to state that it can be slow at times to load items scanned. I've also had issues with the chip reader just not wanting to work so it takes rebooting / unpairing / repairing several times before it finally syncs with my POS system again.
Aside from those issues, I have no other complaints! It's been a pretty solid machine that helps me enormously at these conventions. When it finally clonks out, I will most likely migrate over to using the handheld device instead since it's compact.
Hello Fatty Pancake, thank you for your feedback. We are happy to hear that you like using our POS system. As for the barcode and the card reader issue, because you go to events with the POS we always recommend using your own hotspot, the internet in events can be weak at times and causes the hardware to not function as expected. We would also recommend reaching out to the Retail Support to ensure that you go through any troubleshooting steps necessary to get this issue fixed.
So far so great! We use the POS app in our store and have been extremely pleased with it. It was easy to setup, it's easy to use, and we love that it integrates with our online store's inventory.
It would be nice if the first thing that had the cursor was the Description. as it stands, I have to go back and fill that in manually. It would also be nice if the zip code were automatically numerical cursor ready.
This is by far the most anoquated and difficult system. Furthermore Shopify should catch up with the times as people have been requesting desktop and pc option since 2016 and earlier. They force you to buy their equipment and it is a joke at best. The industry has moved on from this crappy equipment and so should shopify. Many of shopifys own aps do not work with POS and processes are aweful. We have tried everything to try to get their support but keep getting run around and being told this is not normal issues. LIES
Hi, there. Thank you for taking the time to leave us a review for Shopify Point of Sale. We're always eager to collect feedback regarding our products, so we can continue to provide world-class quality to merchants across the globe. I wanted to s suggestthat you reach out to our Retail Support Team using the phone number you can find under the 'Support' Tab in your POS App. These folks are specialized to provide support to our POS Merchants, and are happy to receive any specific feedback you would like to share that can help us improve our apps, and our Point of Sales system overall. Thanks! -Imogen, Shopify Support
So far so good. There are a few glitches that I am finding, and you cant accept Mastercard and visa gift cards, but pretty good. The worst thing is that you cannot get anyone on a phone line for help- you have to use the chat box but they are pretty efficient with it.
Changed my pin to log in to Shopify settings, pos, but now I can't get into my pos go. What's going on? It's as if the Shopify settings don't connect to Shopify pos go. The Shopify pos for my iPhone doesn't work either. I log in then it asks me for the location and when I add the location and try to continue nothing happens. The screen doesn't move forward or backward. Left wondering, why am I spending and losing so much money with this company.
Hello Khaki's Beauty, thank you for leaving your feedback. We understand that you are not able to log in to the POS app. Here are the steps we recommend you follow:
- Make sure the POS app is up to date on both devices, need to be 8.9.0 version.
- Reset the app:
1.Go to your device settings
2.Scroll down until you find Shopify POS. Tap in.
3.You'll see Reset Account. Tap in.
4.There'll be a toggle that you can tap to reset all the app data + current logged in user. Tap the toggle.
5. [Force close the POS app](https://support.apple.com/en-ca/HT201330) + reopen.
I know it has been a few days since you left the review, so iI hope you were able to get this fixed with our Retail Support.
Skip this POS. There are apps that you can get which will help, but if you want to run a real business, with many SKUs and a staff that cares about numbers and inventory, or, you know, if you care abut these things, skip this for now. It may be ready in a few years, but it doesn't even really integrate with your Shopify Admin. If all you want it for is the occasional pop up it will do you fine, but it's irresponsible of them to sell it as a viable trustworthy, business focused POS at this stage.
i like the app, its good system easy to work just expensive to upgrade because clients dont want to spend money as it is. only downside is having to pay for pro subscription