Point of Sale

I've been using Shopify's POS system now for the better part of a year for my In-Person events when I do shows. For what I need it to do, it does a good job but I would like to state that it can be slow at times to load items scanned. I've also had issues with the chip reader just not wanting to work so it takes rebooting / unpairing / repairing several times before it finally syncs with my POS system again.

Aside from those issues, I have no other complaints! It's been a pretty solid machine that helps me enormously at these conventions. When it finally clonks out, I will most likely migrate over to using the handheld device instead since it's compact.

The app itself is ok as long as you stick to the recommended hardware, or it just won't work! (Basically stick to American based Apple products).
My issue is the features it allows in the free version are lacking, that, in retail certain abilities are considered standard. For example the ability to make an exchange on a sale and the use of existing discount codes from the website end (i can tick the box but unless I use pro it doesn't feed it through).
I don't want to pay an extra £80 just for this option, so I have to the calculations manually and adjust stock manually. I don't need multiple outlets or more than 5 staff I can barely afford myself!
I understand the software is different than the e-commerce software, so billing is separate, but someone really needs to look at the needs vs extras because what I need vs what I want are two very different options. Maybe allow a system of choose what you want and charge accordingly... better yet, just allow me to do exchanges and use discount codes on the POS.

I love Shopify, making the switch over has been amazing, I have made all my girlfriends with shops convert too! Point of Sale is great, I wish there was a way though to mark items on sale directly from an iPad, instead of getting on to the Shopify website on a computer, and also show how much a discount is on each individual item, instead of just showing the amount off at the bottom total. but besides that, its amazing

so far good but i have one major issue with the app.

the shopify pos only shows a certain amount of sold items on the screen. If a customer purchases e.g. 13 different items the pos won't list all 13 items, only 10 items. This is a major issue and needs to be fixed as staff won't be able to check if they have charged correctly. I hope this can be fixed so I can give it a 5 star

Terrible experience trying to migrate my existing QB data. Don't listen to the sales people that will tell you how simple and automated the process will be. Two months later I'm doing it all myself the hard way. The hardware is all Apple so be ready to replace everything if currently a PC user. It's just like the regular Shopify platform in that several basic and obvious features are lacking and might only be overcome with another app. Want to save a customer cart in POS and later open it to complete the sale on a different pos device? There's an app for that.

Update: I am a pro subscriber and know I can save the cart on one POS device, but it's not possible to reopen that cart on a DIFFERENT POS device.