Avis (115)

Note globale
3,1
Nombre d’avis par note
  • 34 % des avis sont des avis à 5 étoiles
  • 10 % des avis sont des avis à 4 étoiles
  • 14 % des avis sont des avis à 3 étoiles
  • 12 % des avis sont des avis à 2 étoiles
  • 30 % des avis sont des avis à 1 étoiles
28 avril 2024

I was looking for a subscription app and left this one to last, because of the poor reviews. But none of the others did what I needed, so I tried this one. And I like it so far. Some reviews said customers can't manage their subscriptions, but they can. This one has the best features for free, and has the nicest interface and easiest integration in my opinion.

Your Start-Up Business Bestie
Canada
12 jours d’utilisation de l’application
26 février 2024

It's a good start for this app, however there are a few things which need to be added or adjusted:

- More frontend design options (very limited at this point, own css customizations would be helpful)

- Options for customers to select dates for delivery and payment.

Baumann - Welt der Weine
Allemagne
25 jours d’utilisation de l’application
5 mai 2024

Worst app ever!!! Won't let you correctly separate discount codes per item only per Package. And also, if you use this app on one item, then on every single item that you sell, it will show an option for a monthly subscription. Poorly designed.

Freedom Authentics
États-Unis
13 jours d’utilisation de l’application
Shopify a répondu 15 juin 2024

Hello,

Thank you for taking the time to provide us with feedback.

Please reach out to our support teams so we can continue the conversation and assist in solving the issues your issues.

We value your contribution towards the evolution of our app.

Best,
Ameya Bongale
Product, Shopify Subscriptions

6 juin 2024

Good app if you prefer a free option

vapeX
États-Unis
4 mois d’utilisation de l’application
8 avril 2024

This probably has potential - but has serious limitations if you sell physical product. The biggest gap is that it will not allow the customer to select their shipping method at checkout - it just auto-selects the cheapest one and does not present any others.

Additionally it does not work with manual payment methods - does not allow your customer to pay by ACH, wire, etc..

It seems as if this was only created with low cost digital products in mind.

Bulk55
États-Unis
16 jours d’utilisation de l’application
Shopify a répondu 19 avril 2024

We apologize that you ran into issues using Shopify Subscriptions. Your feedback is crucial to us.

We’ve shared your feedback internally to support additional payment methods as well as multiple shipping options for subscriptions

We value your contribution towards the evolution of our app

Best,
Ameya Bongale
Product, Shopify Subscriptions

31 janvier 2024

i highly recomment the shopify apps they are easy to use as if compare with other third party apps available on app store

AbyaLife
Inde
Environ un mois d’utilisation de l’application
20 février 2024

Good in theory, but not quite ready (for me).

I've played around with this and the customer-side is not very intuitive. First, upon checkout confirmation, the 'go to subscriber portal' did not take me to the Shopify subscriber portal (I am currently using another app, but had it turned off for this test). Then, once I did get into the portal, I wasn't able to manage anything other than "skip" following deliveries.

Now, I am a service-based membership model, so I don't have anything to 'deliver', so for future iterations of this app, I would love to be able to change the 'delivery' title on the listing to a custom title. I also need to be able to have a customer purchase, then the system auto-tag the customer (and transaction, ideally), so that I can properly set up the automations I need to provide them discounts to the shop offers as well as other inclusions.

I really would love to utilize a Shopify-native app for my membership, so I won't be getting rid of Shopify Subscriptions yet, but will be watching closely for updates. (Pretty please, Shopify team!)

The Makers Resource Shop
États-Unis
6 jours d’utilisation de l’application
Shopify a répondu 19 avril 2024

Hi there,

Thank you for taking the time to provide us with feedback.

We apologize that you ran into issues using Shopify Subscriptions especially in the context of using it for a service-based membership.

We’ve shared your feedback internally with our teams. Please continue to reach out to our support teams so we can continue the conversation and assist in solving the issues.

Best,
Ameya Bongale
Product, Shopify Subscriptions

16 février 2024

I really, really, really want to be able to use this native subscription app, BUT... there is no way that I can see that a customer can add or remove products from their account portal.

Am I missing something?

Rebel Pastures
États-Unis
16 jours d’utilisation de l’application
Shopify a répondu 19 février 2024

Hi, glad to hear you are excited about using the Subscription app!

You can set up customer management in Shopify's customer accounts.
If you have new customer accounts active, customers can log in to their account from your online store navigation and manage their subscriptions. If you have classic customer accounts, then you can share the subscription management url to give customers access to manage their own subscriptions.

Customers with new customer accounts or classic customer accounts can manage their subscriptions by clicking Manage your subscription from your automated subscription email notifications. These are automatically turned on when you download the app and you can edit them from the Settings section in the Subscription section of the app.

Turn on subscription management in your Shopify admin settings to allow customers to manage their subscriptions.

Steps:
From the Shopify admin, go to Settings > Customers.
Under New customer accounts in the Manage subscriptions section, click Turn on.
Optional: You can add the Subscriptions page link.

You can find out more information on the help center here: https://help.shopify.com/en/manual/products/purchase-options/shopify-subscriptions/customer-experience#subscription-management-for-customers

Hope this helps and don't hesitate to reach out to support if you have more questions.

Chanel Fournier
Product Lead, Shopify Subscriptions

19 mars 2024

Easy to set up, but lacks basic functions. You can't set a minimum for how long a customer has to subscribe which is silly to me because people can just take advantage of the discount, then unsubscribe right away.

HQ Nutrition
Canada
21 jours d’utilisation de l’application
Shopify a répondu 19 avril 2024

Hi,

Thank you for taking the time to provide us with feedback.

While our app is designed for simple uses cases, we will inform our development team about your request

We value your contribution towards the evolution of our app.

Best,
Ameya Bongale
Product, Shopify Subscriptions

24 mars 2024

I was very excited to see this app, however I found that it's not usable for websites that sell digital products. This, because the copy 'Delivers every ...' cannot be changed into something more meaningful (like 'renews every...'), especially for the non-EN market. Hopefully this will change in future and I will reconsider using this app.

Een Koffertje Vol Dromen
Pays-Bas
15 jours d’utilisation de l’application
Shopify a répondu 19 avril 2024

Hi there,

We apologize that you ran into issues using Shopify Subscriptions. Your feedback is crucial to us. We’ve shared your feedback with our developer teams about the ability to customize the text on the widget.

Please reach out to our support teams so we can continue the conversation and assist in solving the issues.

Best,
Ameya Bongale
Product Manager
Shopify Subscriptions