Avis (124)

Note globale
3,2
Nombre d’avis par note
  • 35 % des avis sont des avis à 5 étoiles
  • 10 % des avis sont des avis à 4 étoiles
  • 14 % des avis sont des avis à 3 étoiles
  • 11 % des avis sont des avis à 2 étoiles
  • 30 % des avis sont des avis à 1 étoiles
20 février 2024

Good in theory, but not quite ready (for me).

I've played around with this and the customer-side is not very intuitive. First, upon checkout confirmation, the 'go to subscriber portal' did not take me to the Shopify subscriber portal (I am currently using another app, but had it turned off for this test). Then, once I did get into the portal, I wasn't able to manage anything other than "skip" ...

The Makers Resource Shop
États-Unis
6 jours d’utilisation de l’application
Shopify a répondu 19 avril 2024

Hi there,

Thank you for taking the time to provide us with feedback.

We apologize that you ran into issues using Shopify Subscriptions especially in the context of using it ...

5 février 2024

-Can't translate
-Subscription appear both in product page + footer
-Sometimes it can't add to cart
-There should be a dedicated subscription page with bundle selector.
-I hope shopify will improve the product because I was waiting impatiently for this app to be released.

Floèm
Canada
4 jours d’utilisation de l’application
Shopify a répondu 9 février 2024

Hi,

Thank you for taking the time for providing us feedback!

For challenges you faced in the subscription widget appearing in the product page and footer, we recommend ...

4 février 2024

Formatting of the app does not reflect the advertised picture.

Easy to set up but not flexible on customization.

App has two default options one for regular subscription and one for auto charge without a way to turn one off.

Would be nice to be able to edit the wording used for the subscription.

Leland Francis
États-Unis
4 jours d’utilisation de l’application
Shopify a répondu 9 février 2024

Hi there,

Hi, we appreciate your feedback about customizations!

While our app is designed for simple uses cases, we will inform our development team about your feedback for ...

7 février 2024

This app will not apply discounts as directed when subscription items are placed in the cart. Support from Shopify as a whole is poor. Trying to obtain help in support results in promises to email back with solutions, which never occurs. Additionally, attempts to get assistance with issues migrating customers from a 3rd party app was also unhelpful and excusatory.

Blue Craft Coffee Roasters
États-Unis
3 jours d’utilisation de l’application
Shopify a répondu 9 février 2024

Hi there,

We apologize for having a poor experience using Shopify Subscriptions.

For the application of discounts, we would recommend turning on the offer discounts option ...

2 février 2024

This seemed like an easy app and I was thrilled to see it however, once it was installed, the subscribe and save option could only appear at the top of the page instead of organically within the add to cart area as shown in the images used in the app details on the shopify app store.

In addition, even when the code was added as directed by the shopify helpdesk, the subscribe now button would not ...

Byers Boutique
Canada
2 jours d’utilisation de l’application
Shopify a répondu 5 février 2024

We apologize that you ran into issues using Shopify Subscriptions.

Your feedback is crucial to us. We’ve shared your feedback internally. Please reach out to our support ...

15 février 2024

So excited that shopify created a native app for subscriptions. The pricing for third party subscription apps wasn't sustainable for the scale of my store. Thank you Shopify!

Plant Based Candles
États-Unis
2 jours d’utilisation de l’application
4 février 2024

Only good for a store that sells one item. No discount codes can be applied which means volume breaks don't work.

Eco 247
Australie
1 jour d’utilisation de l’application
Shopify a répondu 9 février 2024

Hello,

We apologize that you ran into issues using Shopify Subscriptions.

Your feedback is crucial to us.

We’ve shared your feedback internally about discount codes and ...

2 février 2024

Really disappointing. Selecting to display only subscription as purchase method doesn’t work, product cannot be added to cart. On top of that no trials, poor widget, and lack of possibility to translate.

Unusable

Hulanka
Pologne
1 jour d’utilisation de l’application
Shopify a répondu 5 février 2024

We're sorry you're having trouble with using the app.

You may find our help center documentation useful here - https://help.shopify.com/en/manual/products/purchase-options/ ...

1 février 2024

so far looks good with our site and very easy to manage, only issue is that it glitched and added the subscription buttons under the footer on top of already being in the product description like it's supposed to. been in touch with shopify support and apparently they're looking into it so hopefully it's fixed soon

Greenbelt Coffee
Canada
1 jour d’utilisation de l’application
31 janvier 2024

Not formatted well for mobile. Lines cut off onto a 2nd level. If you have multiple delivery options they all stack and takes up alot of room instead of having a drop down or boxes option. Cant complain too much since its free but Shopify can do alot to improve it! Im not sure Im going to use it until its better formatted.

Defense Blends
États-Unis
1 jour d’utilisation de l’application
Shopify a répondu 2 février 2024

I apologize that you ran into issues using Shopify Subscriptions on Mobile. We've taken note of your feedback for our future improve, thank you so much for sharing!

Chanel ...