Avis (115)
Affiner
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Par note
Only good for a store that sells one item. No discount codes can be applied which means volume breaks don't work.
Hello,
We apologize that you ran into issues using Shopify Subscriptions.
Your feedback is crucial to us.
We’ve shared your feedback internally about discount codes and volume breaks.
Please reach out to our support teams so we can continue the conversation and assist in solving the issues.
Really disappointing. Selecting to display only subscription as purchase method doesn’t work, product cannot be added to cart. On top of that no trials, poor widget, and lack of possibility to translate.
Unusable
We're sorry you're having trouble with using the app.
You may find our help center documentation useful here - https://help.shopify.com/en/manual/products/purchase-options/shopify-subscriptions
If you need more help, please contact our support team for assistance. We're here to help.
Ameya Bongale
Product Manager, Subscriptions
so far looks good with our site and very easy to manage, only issue is that it glitched and added the subscription buttons under the footer on top of already being in the product description like it's supposed to. been in touch with shopify support and apparently they're looking into it so hopefully it's fixed soon
Not formatted well for mobile. Lines cut off onto a 2nd level. If you have multiple delivery options they all stack and takes up alot of room instead of having a drop down or boxes option. Cant complain too much since its free but Shopify can do alot to improve it! Im not sure Im going to use it until its better formatted.
I apologize that you ran into issues using Shopify Subscriptions on Mobile. We've taken note of your feedback for our future improve, thank you so much for sharing!
Chanel Fournier
Product Lead, Subscriptions
Doesn't support mobile view on your store
We apologize that you ran into issues using Shopify Subscriptions on Mobile. We've taken note of your feedback.
We value it for the evolution of our app!
Ameya Bongale
Product Manager, Subscriptions
We have been waiting for this for ages and were so excited to see it finally launched, but the recurring charge does not include shipping in the total, so it is unusable.
Please add shipping to the recurring charge amount on the checkout page so customers (and shops) can see the total £/amount they agree to pay monthly.
I don't want to give this one star. I see the effort and intent to help (thank you), but hiding shipping will create problems and awkward conversations with customers.
Thank you for your feedback on surfacing the recurring shipping costs at checkout
We have informed our development teams and will include it in future updates. Stay tuned!
We value your feedback for improving our app.
Best,
Ameya Bongale
Product Manager, Subscriptions
Simple and easy to use, great addition to our store functionality
So far this looks promising, but still very entry level. Not a whole lot of flexibility or customization. I have not gone live yet, as I am trying to figure out how to import my current Recharge subscribers over.
Thank you for your valuable feedback on our Shopify Subscription app. While our app focuses on simplicity and basic use cases, we understand your desire for additional flexibility.
You can look at our help documentation https://help.shopify.com/en/manual/products/purchase-options/shopify-subscriptions/import-export for importing contracts.
Ameya Bongale
Product Manager, Subscriptions
Finally this app is now available on all Shopify plans (for Free) and easy to set-up and use! I would have given this 5 stars if there was a way to set a minimum repeat order amount - ie commit for a minimum of 3 repeat orders
Great and super easy to setup app, wish they released it million years ago. the only feedback i have is bit more customization for the widget itself, like that "Subscription policy" under the bordered box may confuse some thinking they are getting billed when they select one-time purchase, that copy needs to either get inside that box or better yet, show/hide when customer selects one-time or any of the subscriptions. More color(background on select) customizations would be nice too but it's ok for now, i am sure they'll improve it in no time.