Shopify Subscriptions

The Shopify Subscriptions app works well overall, but there's a significant gap for non-physical subscription businesses like ours. We run a streaming platform, and the customer portal displays "Deliver every year" under each membership plan — language that implies physical shipping and is confusing for our members.

There is currently no way to customize this label. The delivery frequency string is hardcoded, CSS/JS overrides can't reach the portal since it's rendered on Shopify's domain, and Shopify support confirmed there's no native setting to change it.

For streaming services, membership sites, SaaS products, and any other non-physical subscription business, this is a real brand problem. "Deliver every year" next to a digital membership looks like a bug to our customers.

The fix is simple: allow merchants to override the delivery frequency display label in the app settings. Please prioritize this for non-physical subscription use cases.

Liebes Shopify Team, vielen Dank für diese tolle App. Nur zwei Verbesserungsvorschläge:

1. Standardmäßig wählt das Widget im Stil "Karte" und "Dropdown" die Abo-Variante aus. Will der Kunde ein Produkt nur einmalig kaufen, muss er die Abo-Variante erst aktiv abwählen. Das ist lästig und fehleranfällig. Bitte baut eine Möglichkeit ein, dass standardmäßig "einmaliger Kauf" vorausgewählt ist.

2. Wenn ein Abo einen Rabatt beinhaltet, ändert sich der angezeigte Preis automatisch. Was sich allerdings nicht ändert, ist der Grundpreis. Dieser wird immer so angezeigt, als handelte es sich um einen "einmaligen Kauf". Vielleicht könnt ihr eine Möglichkeit finden, dass auch der Grundpreis an den Abo-Preis automatisch angepasst wird.

Vielen Dank!

excellente app, mais il manque tout de même la possibilité d'offrir une semaine gratuite aux nouveaux clients de manière native

Does what it should, but can be improved on.

simple and free app to manage subscriptions. wish there were more customization on subscription schedule

This app works great. The only thing I would improve is giving an active count for the subscriptions so businesses could plan for inventory needs for the subscription items. Currently I have to count them manually.

I like this app so far but would LOVE it if I could set the dates in advance for the fulfillment. I offer Seasonal boxes that go live quarterly on the first of the month 4 times per year. I have had to get another app that handles pre-orders so that I can do this and customers know what to expect.

It's great that's it's free. So far we do not have a lot of customers on subscription so it works fine, but when you need to make changes to the subscription it's very limited choice. For example, I can not remove shipping costs from ongoing subscriptions. I once tried to change the frequency of the subscription and it didn't count from the last purchase date but count from today. It's quite annoying, but for a small store with few subscriptions it does the job.

In general, it works seemlesly. There seems to be a glitch in which in the products I select for subscription, two subscription options appear. I have not been able to remove those. It'll be great if I can modify subcription date, so I can match all my monthly Chocolate memberships and fullfill / ship the same week of the month. Also, some members / contracts are cancelled with no appparent reason, then my cliente must do a new contract

For an app that is free, it's good. There are a few functionality things that I wish it had (i.e., ability to change the charge dates based on customer requests).