Avaliações (85)

Avaliação geral
3
Pontuação por nível de classificação
  • 33% das classificações são de 5 estrelas
  • 9% das classificações são de 4 estrelas
  • 12% das classificações são de 3 estrelas
  • 12% das classificações são de 2 estrelas
  • 34% das classificações são de 1 estrelas
4 de março de 2024

Please allow multiple shipping options! We have different shipping tiers on Shopify so I don't understand why that can't just carry through to Shopify Subscriptions since this is all under Shopify.

Also, we have tried importing our subscriber list and since the shipping price is wrong, we were told to delete the app for 72 hours to clear our list and start over. Did that and canceled subscribers are still showing up in our contracts dashboard meaning we have duplicates inhibiting us from selling subscriptions to customers.

Support - please help!

ELAVI
Estados Unidos
23 days usando a aplicação
Questão respondida por Shopify 19 de abril de 2024

Hi there!

We apologize that you ran into issues using Shopify Subscriptions. Your feedback is crucial to us.

We’ve shared your feedback internally and will be working to enable multiple shipping options for subscriptions.

If you need help in importing subscriptions, we recommend you reach out to our support teams and we can continue the conversation, monitor your specific challenge and assist in solving the issues.

Best,
Ameya Bongale
Product, Shopify Subscriptions

2 de junho de 2024

an easy and free way to sell subscription-based products and services. I highly recommend giving it a try before considering third-party integrations.

Bijou Boutique
Estados Unidos
5 days usando a aplicação
22 de março de 2024

At first this app seemed great, but half the time there are glitches when I There is no way to see data about how many people have their subscriptions active (total) for fulfillment & no way to make all the subscriptions charge on the same day every month. You cannot edit the dates at all.

This app could be really great, but it seems it was rushed and a lot of basic functions are missing or glitchy.

Wildflower Fiction
Estados Unidos
About 1 month usando a aplicação
8 de abril de 2024

This probably has potential - but has serious limitations if you sell physical product. The biggest gap is that it will not allow the customer to select their shipping method at checkout - it just auto-selects the cheapest one and does not present any others.

Additionally it does not work with manual payment methods - does not allow your customer to pay by ACH, wire, etc..

It seems as if this was only created with low cost digital products in mind.

Bulk55
Estados Unidos
16 days usando a aplicação
Questão respondida por Shopify 19 de abril de 2024

We apologize that you ran into issues using Shopify Subscriptions. Your feedback is crucial to us.

We’ve shared your feedback internally to support additional payment methods as well as multiple shipping options for subscriptions

We value your contribution towards the evolution of our app

Best,
Ameya Bongale
Product, Shopify Subscriptions

3 de março de 2024

Minimal ability to edit the text, leading to confusion over terms. Specifically, the bottom text about cancel/pause/renew -- very handy, agree with it entirely on principle, I wanted to (but could not) edit the text to point out that this is for the subscription purchase and not the one-off. The formatting left it a bit vague.

Colors do not pull dynamically from BRAND, which feels an odd and uncomfortable choice to leave off.

Unsure when subscriptions bill -- the first of the month? The day customers sign up? This is not a setting nor was easy to find out when installing the app.

Options were unclear. I can add an option to send weekly or monthly or annually, I assume that's how often to customer gets charged? Would request clarification on wording in the dashboard so I can offer better thoughts. At first I took it as "oh, customer can be charged for 3 months, and then I'll mail... once... a month... no that's not right..."

While installed, there was a conflict where the subscription app was duplicating in my footer. This is not a mark-off of the app, may be a theme issue, but mentioning it for dev exploration.

The checklist in the backend upon install did not check off steps as I was going through them, which lead to considerable worry and time spent over exploration: "Am I doing this right, is something not clicking, what is happening."

Overall, the idea is GREAT as a starter. The execution needs review, the backend communication needs review.

Will keep an eye on app to see if work continues.

Netherworld Post Office
Estados Unidos
30 days usando a aplicação
6 de junho de 2024

Good app if you prefer a free option

vapeX
Estados Unidos
4 months usando a aplicação
24 de março de 2024

I was very excited to see this app, however I found that it's not usable for websites that sell digital products. This, because the copy 'Delivers every ...' cannot be changed into something more meaningful (like 'renews every...'), especially for the non-EN market. Hopefully this will change in future and I will reconsider using this app.

Een Koffertje Vol Dromen
Países Baixos
15 days usando a aplicação
Questão respondida por Shopify 19 de abril de 2024

Hi there,

We apologize that you ran into issues using Shopify Subscriptions. Your feedback is crucial to us. We’ve shared your feedback with our developer teams about the ability to customize the text on the widget.

Please reach out to our support teams so we can continue the conversation and assist in solving the issues.

Best,
Ameya Bongale
Product Manager
Shopify Subscriptions

19 de março de 2024

Easy to set up, but lacks basic functions. You can't set a minimum for how long a customer has to subscribe which is silly to me because people can just take advantage of the discount, then unsubscribe right away.

HQ Nutrition
Canadá
21 days usando a aplicação
Questão respondida por Shopify 19 de abril de 2024

Hi,

Thank you for taking the time to provide us with feedback.

While our app is designed for simple uses cases, we will inform our development team about your request

We value your contribution towards the evolution of our app.

Best,
Ameya Bongale
Product, Shopify Subscriptions

25 de abril de 2024

Easy to set up and use,only been using for a week and already seeing benefits.

Fitch First
Reino Unido
7 days usando a aplicação
26 de fevereiro de 2024

It's a good start for this app, however there are a few things which need to be added or adjusted:

- More frontend design options (very limited at this point, own css customizations would be helpful)

- Options for customers to select dates for delivery and payment.

Baumann - Welt der Weine
Alemanha
25 days usando a aplicação