Avaliações (87)

Avaliação geral
3
Pontuação por nível de classificação
  • 34% das classificações são de 5 estrelas
  • 9% das classificações são de 4 estrelas
  • 11% das classificações são de 3 estrelas
  • 11% das classificações são de 2 estrelas
  • 33% das classificações são de 1 estrelas
4 de fevereiro de 2024

Formatting of the app does not reflect the advertised picture.

Easy to set up but not flexible on customization.

App has two default options one for regular subscription and one for auto charge without a way to turn one off.

Would be nice to be able to edit the wording used for the subscription.

Leland Francis
Estados Unidos
4 days usando a aplicação
Questão respondida por Shopify 9 de fevereiro de 2024

Hi there,

Hi, we appreciate your feedback about customizations!

While our app is designed for simple uses cases, we will inform our development team about your feedback for support for customizations in future updates.

We value your contribution towards the evolution of our app. Thank you taking the time to contribute.

Best,
Ameya Bongale
Product Manager, Subscriptions

1 de fevereiro de 2024

so far looks good with our site and very easy to manage, only issue is that it glitched and added the subscription buttons under the footer on top of already being in the product description like it's supposed to. been in touch with shopify support and apparently they're looking into it so hopefully it's fixed soon

Greenbelt Coffee
Canadá
1 day usando a aplicação
5 de fevereiro de 2024

-Can't translate
-Subscription appear both in product page + footer
-Sometimes it can't add to cart
-There should be a dedicated subscription page with bundle selector.
-I hope shopify will improve the product because I was waiting impatiently for this app to be released.

Floèm
Canadá
4 days usando a aplicação
Questão respondida por Shopify 9 de fevereiro de 2024

Hi,

Thank you for taking the time for providing us feedback!

For challenges you faced in the subscription widget appearing in the product page and footer, we recommend reaching out to our support teams. They will guide you in helping fixing it.

We hear your feedback about adding translations and bundles support. We have informed our development teams about it and included it in our list of potential updates.

We value your time in contributing to the evolution of our app.

Best,
Ameya Bongale
Product Manager, Subscriptions

16 de fevereiro de 2024

Great and super easy to setup app, wish they released it million years ago. the only feedback i have is bit more customization for the widget itself, like that "Subscription policy" under the bordered box may confuse some thinking they are getting billed when they select one-time purchase, that copy needs to either get inside that box or better yet, show/hide when customer selects one-time or any of the subscriptions. More color(background on select) customizations would be nice too but it's ok for now, i am sure they'll improve it in no time.

GoFiltr
Estados Unidos
About 1 hour usando a aplicação
31 de janeiro de 2024

Not formatted well for mobile. Lines cut off onto a 2nd level. If you have multiple delivery options they all stack and takes up alot of room instead of having a drop down or boxes option. Cant complain too much since its free but Shopify can do alot to improve it! Im not sure Im going to use it until its better formatted.

Defense Blends
Estados Unidos
1 day usando a aplicação
Questão respondida por Shopify 2 de fevereiro de 2024

I apologize that you ran into issues using Shopify Subscriptions on Mobile. We've taken note of your feedback for our future improve, thank you so much for sharing!

Chanel Fournier
Product Lead, Subscriptions

14 de maio de 2024

Facile à installer et à configurer. Excellente application

Tribu Tendance
França
About 20 hours usando a aplicação
2 de fevereiro de 2024

Really disappointing. Selecting to display only subscription as purchase method doesn’t work, product cannot be added to cart. On top of that no trials, poor widget, and lack of possibility to translate.

Unusable

Hulanka
Polónia
1 day usando a aplicação
Questão respondida por Shopify 5 de fevereiro de 2024

We're sorry you're having trouble with using the app.

You may find our help center documentation useful here - https://help.shopify.com/en/manual/products/purchase-options/shopify-subscriptions

If you need more help, please contact our support team for assistance. We're here to help.

Ameya Bongale
Product Manager, Subscriptions

2 de fevereiro de 2024

We have been waiting for this for ages and were so excited to see it finally launched, but the recurring charge does not include shipping in the total, so it is unusable.

Please add shipping to the recurring charge amount on the checkout page so customers (and shops) can see the total £/amount they agree to pay monthly.

I don't want to give this one star. I see the effort and intent to help (thank you), but hiding shipping will create problems and awkward conversations with customers.

Happy Houseplants
Reino Unido
About 3 hours usando a aplicação
Questão respondida por Shopify 5 de fevereiro de 2024

Thank you for your feedback on surfacing the recurring shipping costs at checkout

We have informed our development teams and will include it in future updates. Stay tuned!

We value your feedback for improving our app.

Best,
Ameya Bongale
Product Manager, Subscriptions

11 de fevereiro de 2024

When it reached the third section titled 'Display Subscriptions on Your Store' with the option of 'Install widget,' I encountered the following message in the widget section:

'Subscription widget will only show on
products that have a subscription plan
attached to them.'

I tried everything to resolve this issue but was unsuccessful."

Noor Boutique
Paquistão
About 1 hour usando a aplicação
Questão respondida por Shopify 14 de fevereiro de 2024

Hello,

Thank you for your feedback. We apologize that you are having trouble using the app.

The banner you see is not an error, but a notification to inform that products that have a selling plan attached to them will have the widget visible.

You can find more information in our help documentation - https://help.shopify.com/en/manual/products/purchase-options/shopify-subscriptions. If you need more help, please contact our support team at for assistance. We're here to help.

Best,
Ameya Bongale
Product Manager, Subscriptions

31 de janeiro de 2024

- Limited options generally
- Can't choose to sell all products, or a category or by tag with subscriptions
- Must pick one and one product into a subscription. Then it crashes! I had to make 4 subscriptions profiles to fit all our 200+ products in subscriptions.
- No translations possible for text displayed on product page (English only) - Disappointing!
- Still no fix to offer customers more than - 1 - shipping option (not app related but still - come on guys!)

This is still the same app i pilot tested this summer, but i can't see any changes. I would recommend Shopify release a proper update at least to the points above, to make this app worth using.

I really hope you work on this app!

SNUS & DUS
Noruega
About 2 hours usando a aplicação
Questão respondida por Shopify 2 de fevereiro de 2024

Hi, thank you for your feedback! We will inform our development team about adding your suggestions as potential future updates. We value your contribution towards the evolution of our app!

Chanel Fournier
Product Lead, Subscriptions