Avaliações (538)

Avaliação geral
3,5
Pontuação por nível de classificação
  • 41% das classificações são de 5 estrelas
  • 13% das classificações são de 4 estrelas
  • 15% das classificações são de 3 estrelas
  • 9% das classificações são de 2 estrelas
  • 22% das classificações são de 1 estrelas
29 de dezembro de 2025

It's kinda lame that Shopify couldn't have put more attention towards the only subscription service that is offered outside of the many other expensive options I examined. This really doesn't have the flexibility needed for my business. You can't even adjust the dates charged outside of skipping or shifting my a week or monthly. I can't believe how much I pay for Shopify and how little I get for that monthly payment. It's easier to cancel a subscription and start over than to edit it. My customers can't even access their end of the subscription website.

Newfoundland Gourmet Mushroom Co.
Canadá
Mais de 1 ano usando a aplicação
26 de janeiro de 2026

There is no customer service when help is needed, and the link to manage the subscription on the customer side never works. I constantly receive requests from my customers asking for updates.

LICA Wear
Canadá
5 meses usando a aplicação
3 de março de 2026

the radio buttons for subscribing are seven screens below my check out screen, no one can find not will they scroll that deep to subscribe I'm not happy

Frosted Dog
Estados Unidos
3 meses usando a aplicação
5 de janeiro de 2026

Once a customer's card expires, they update it, but it still doesn't register in the system so their order keeps declining causing me to cancel on my end for them and them starting over from scratch. I've had multiple complaints about this.

Wild & Raw Juices
Estados Unidos
7 meses usando a aplicação
14 de janeiro de 2026

the reporting is very weak. we cant' see next order date without clicking into contracts individually. it makes inventory management extremely cumbersome

Pet Planet Toronto
Canadá
Aproximadamente 1 mês usando a aplicação
12 de fevereiro de 2026

Da problemas a los clientes al darse de baja.

Grifo Mahou en casa
Espanha
Aproximadamente 1 ano usando a aplicação
3 de novembro de 2025

Needs to be much cleaner on the front end of the website. Like a drop down to choose which frequency, also needs to have a customer portal integrated directly into the dashboard of the store.

Haia Wellness
Estados Unidos
Quase 2 anos usando a aplicação
7 de fevereiro de 2026

It sucks you can't adjust the price of them. My product's price has been lowered. The subscription doesn't change.

Sleeping Bear Food Company
Estados Unidos
6 meses usando a aplicação
30 de outubro de 2025

terrible. customers cant access their subscriptions to manage or cancel

botanical yarn
Reino Unido
10 meses usando a aplicação
27 de fevereiro de 2026

customers can unsubsribe right away, take the discount and run...not okay

Wild Beauty
Canadá
Quase 2 anos usando a aplicação