Avaliações (802)

Avaliação geral
3,7
Pontuação por nível de classificação
  • 47% das classificações são de 5 estrelas
  • 12% das classificações são de 4 estrelas
  • 13% das classificações são de 3 estrelas
  • 8% das classificações são de 2 estrelas
  • 19% das classificações são de 1 estrelas
10 de agosto de 2026

Feature request — allow merchants to set which purchase option is
pre-selected (EU/French consumer law issue)
Hello,
I run a Shopify store in France and I use Shopify Subscriptions.
On the product page, the subscription option is pre-selected by default, and
the one-time purchase option requires an active click to be chosen. As far as
I can tell from the app block settings, there is no way for a merchant to
change this — the settings only expose widget style, colours, borders and the
policy URL.
This is a problem under EU law. Article 22 of Directive 2011/83/EU requires
the trader to obtain the consumer's *express consent* to any payment, and
states that consent cannot be inferred from default options the consumer must
reject. A recurring payment commitment that is selected by default, and which
the customer must actively deselect, falls squarely within that concern.
In France, the DGCCRF enforces this strictly, and pre-ticked options are a
recognised dark pattern.
The consequence is that French and EU merchants currently cannot use the
default behaviour of the app without taking on legal risk — and disabling the
subscription widget entirely is the only workaround.
My request is simple: add a merchant-level setting to choose which option is
pre-selected, with "one-time purchase" available as the default. Ideally, also
allow "no option pre-selected", which is the safest configuration under EU law.
This would be a small setting on your side and would remove a real compliance
obstacle for every merchant selling into the European Union.
Thank you,
Julien Salut —

THÉ-OLOGY
França
Aproximadamente 1 mês usando a aplicação
24 de junho de 2026

If there could be a way to add additional information when looking at subscriptions from within the orders section, such as adding the product code/ sku. This would be very helpful, as it would make it much easier for the customer service team when speaking to the customer to tell me directly what the product code is for an item and the customer can just simply input this code and up pops the item on their page.

Simply Supplements
Reino Unido
Aproximadamente 1 mês usando a aplicação
3 de agosto de 2026

it's been painful...trying on desktop rather than mobile to see if i can setup one subscription.

Wa Ideal Protein Products & Coaching
Estados Unidos
7 meses usando a aplicação
4 de maio de 2026

Needs more options, we are unable to edit the recurring date of the future orders for our customers or even have an option to "run now" the order when customers ask. Please provide more optionality.

Organic Pharmer
Estados Unidos
12 meses usando a aplicação
16 de abril de 2026

having a real problem trying to get the subscription to work with my app. Everything works on the app just fine. goes into the cart showing the subscription choice. But passing it to the checkout page on the site, which is where they are sent for secure checkout, it doesn't show up. Gets lost somewhere from the cart to checkout. I already found the numbers that are assigned to the options, but still comes up undefined. It shouldn't be an act of Congress to get it to jive. It works on the site just fine, just don't try and integrate it into your app. If I ever found out how to make it work I will share that with anybody else building their own app.

Hellhound Coffee Co.
Estados Unidos
16 dias usando a aplicação
2 de setembro de 2026

It's broken right now as this pop-up asked me to review, so not great!

Absorbine
Estados Unidos
Mais de 1 ano usando a aplicação
29 de agosto de 2026

This is my first time here, so I don't have a rating now.

FIFTH at TWELFTH CANDLE SHOP
Estados Unidos
24 dias usando a aplicação
4 de maio de 2026

No es perfecta pero cumple la función de suscripción. Aunque le falta avanzar bastante.

Zenement
Espanha
Aproximadamente 2 anos usando a aplicação
27 de abril de 2026

confusing to use, payment is not working and testers cant see

Jess W Grace
Reino Unido
11 meses usando a aplicação
4 de junho de 2026

Works, but not very flexible.

Incredibrew
Estados Unidos
3 meses usando a aplicação