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not automated enough terrible
Hello,
Please let us know what exactly is not working automatically. Is it inventory or orders. We have checked from our side and found no issues. Please reach out our support team for any issues so the we can fix it.
Thanks,
ShopList.
I purchased this application about a week ago. It does not automatically sync as advertised. Yesterday I sold an item on Etsy and the order does not appear on my shopify store. Also - the application does not know the status of my already processed orders. In short, the sync is a mess! I would not recommend to use it today. I have reported the issue to support. I reported this issue earlier and they appeared to fix it. . .. obviously they just ran the sync in the background, and even then, their application does not know that the sync happened. . . I will update this again if support can fix it. . . I will update
Update…. I mothballed my store for a couple of years. I started back up and had a sale this morning on Shopify. Etsy inventory not updated. :(. I’m going to look for alternatives.
Hello,
We apologize for the Inconvenience.
As we mentioned to you in email, due to some server issue orders job did not run. Issue was fixed and orders job is running successfully. We hope you are getting all your orders automatically now.
Thank you,
ShopList.
I've tried this app two different times now and it still does not work properly. I want to cancel but they do not make it easy. Beware.
UPDATE: 5/15/22 - They stopped supporting me and the app has all but stopped working. It is no longer transferring the tracking information from Shopify to Etsy and they were never able to get it fixed. It also wouldn't allow me to list a new product without a shipping profile that i had already built but for some reason it wouldn't import. I have only been using the app for about a week but it seems to be working well. The app integrated easily and was easy to set up. I had to reach out to tech support once but they were supper responsive and were able to help me right away.