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In base alla valutazione
REALLY ENJOYED SETTING UP MY SHOP, SO MUCH EASIER THAN I THOUHT , THERE IS EERYTHING YOU NEED TO BUILD YOUR SHOP, I HAVE PUT IF OFF FOR SO LONG AND WISH I DID IT OONER.
I GOT MY FIRST ORDER THEY DAY AFTER SETTING UP MY SHOP!
Very disappointing, their support e-mail does not respond. All of the other Shopify apps I use has very responsive support. I am hoping they will read my rating and contact me.
2/2/24 Update: I got an email from the company asking me to "Kindly requesting you please update your review." My review is still the same because the app service did not improve as there are many inconsistencies and bugs. Hope you enjoy this update.
Hello,
You have connected with our support team over chat and emails for multiple issues and we have fixed them in no time. Our support team was always available 24/7 to resolve all your issues. We have never hesitant to attend your messages and worked on the fixes immediately. Only after fixing issues, we have requested to update the review.
We would like to emphasize again that we are always open to take all your feedback and continue to improve our services.
Thanks,
ShopList
In general, the app is very useful and intuitive. They have a fast and resolutive customer service! My issue was solved very soon. Thank you!
excellent customer service. they respond within minutes and help me with any issues that i face. I am over the moon with how easy it is to use. I recommend this app to everyone :)
This did not function in any way shape of form on our website.
Did not sync inventory - did not import orders, did not notify when an order is placed, etc.
I cannot recommend this app at all.
I use this app to help us sync our Etsy and Shopify shops. The app works very well so long as you have a consistent SKU system for your listings. In case of problems, they have very responsive and helpful customer service!
Had a problem with an order not being correctly transferred. Was solved right away by customer service. Thx
Spent so much time mapping my products and getting everything set up only to find out that it does not sync inventory or orders automatically. You have to write to support each time and they push it over manually. Support answers quickly to solve the symptom but never fixes the actual problem.
I found the App and it was easy to install. Then, when I needed some help, they responded immediately, which is so important. Then the took the time I needed in real time to walk me through the use of the APP for my e-commerce store . I am very impressed and grateful for such good customer service! Highly recommend.
I am very satisfied with this app! I used it to import over 600 listings from my Etsy store, including a bunch with variations in quantity available in price. In a perfect universe I would have done it "in bulk" but that didn't work as well as I'd hoped (it took a looooooong time when I tried to do it in batches) so I just clicked them over one by one, letting the site run in the background while I did other things. Today when I had a question the life chat agent gave me a resolution that was successful and immediate. Overall I've been very happy with this!