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I am really happy that I am using this app, saves so much time and simple to us. Had a minor problem and the Support was Instant by Narasimha V. Would recommend to any one especially as It saves so much time.
I've been using the app for about a month now and i am constantly having the same issue where my orders from etsy aren't synching to my shopify store. Which is a HUGE problem to me. I need my inventory to be the same on both platforms. I've contacted support 3 times about the same issue already, they manually fix it every time but why does it keep happening? Sometimes the order syncs automatically, sometimes it takes a few minutes or even hours, and sometimes it doesn't sync at all. It's getting quite annnoying and I'm really considering finding another app at this point because it's enerving having the same issue over and over again especially when you're paying for this service. And their customer support sucks big time!
Hi,
You started using our app since 1 month and you got the issue 3 times and in that 2 issue are with your product/variant mapping which you had to fix from your side and another time happened due to some server issue. However when ever you have reached out to us we responded promptly and fixed your issues. Also for this reasons you have asked app for 2 months free which is not fair at all. Finally you have asked for the refund and we immediately accepted for that. We are continuously working for betterment of the app. Our support team was available whenever you need.
Thanks,
ShopList.
Very helpful support team. Had a simple issue and they promptly scheduled a meeting to solve the problem. App is very easy to use and does exactly as advertised.
App is easy to use and any issues I had were handled by support quickly. My only issue is not all orders sync correctly so I have to manually change inventory so it updates in other platforms. But this has only happened a few times. Overall, one of the most user-friendly of the apps I use.
It's a bit slow and buggy but in time things are getting fixed and working. It's a good deal for the price.
This app is not intuitive to use and more of a hassle than it is worth.
The automap feature will stop responding after 50 products. The bulk import option is also limited to 10 product at a time. If you have a large store, this will be an issue. The developers do not know how to resolve this.
I am just out of the free trial period and am happy with how the app works, once I got the settings right. I already have my shop synced to Ebay and to have it also synced to my Etsy store will save me loads of time. I have the same products listed across the 3 platforms, so now, when my Shopify product sells on Shopify or on Ebay, it will also adjust the inventory in my Etsy store. And I will no longer have to copy and paste the listings from scratch as the app will import them to Etsy for me, and I just have to tweak the listings a little. The app support team was very prompt to get back to me twice to sort out the problems I was having with the settings, both times responding to me within the hour, even on a weekend. And I would absolutely love if someone in app development could work out how to link multiple Etsy stores to Shopify, it would make my life so much simpler.
It's working great, although I did need to consult with a helpful chat support staff. This will benefit our shops immensely...
Useful app to sync orders and products with etsy and shopify. The support staff were quick and helpful as well!
