Mobile App Builder ‑ Shopney

The app is incredibly user-friendly and has been instrumental in boosting revenue for our online shop. The customer care team is exceptionally helpful and responsive. I recently had the pleasure of chatting with Melissa from customer care, and I was thoroughly impressed. She was friendly, knowledgeable, and swiftly addressed and resolved all the problems I was encountering. I highly recommend this app, thanks to its ease of use and outstanding customer support.

Lara was very helpful in getting me set up and answered all questions very quickly

Amazing app. It's really helpful for my store. The support staff is very enthusiastic.

Why did I choose Shopney?
I did a very through research while selecting the mobile app builder for my business as this is something that you never want to switch intermittently for any reason. That is why we feel need of a companion who can take care of our mobile apps with utmost integrity so that we can focus on our profits instead of technical issues. Out of many vendors, I impressed by Shopney's instant response on my sales query. By this, I could anticipate how professional they are. Hence, our dialogues began.

Onboarding process
Shopney's onboarding process is like a swiss knife. You can play with their themes and options and can prepare your mobile app design in not more than a day. Everything is very clear and self descriptive.

Customer Service
This was the most important point for me that is why I decided to hire them. I could have ended up paying 1/3rd of the fee I am paying to Shopney to other vendors. Their customer support system is more than highly supportive! They hold your hand like a baby and help you out through their amazing chat system 24/7. This makes your onboarding process super fast without wasting your precious business' time. I hope this would continue post my billing also. :) I also appreciate that they have a customer first approach which they really mean. They do not ask for their star ratings infact they truly earn by their hard work from their customers!

Challenges I faced
Throughout the onboarding process, I single handedly managed all the challenges with Shopney's great support on chat. They have very short and crisp articles on challenges which they share instantly to overcome the challenge. They try to rule out all the possible obstacles right before the action begins which is a very smart way of doing the work to save our time.

What our customers are thinking of our mobile app?
Which mobile app builder you would go with, mostly depends on your budget and objective. For my brand Gaurashtra, I wanted a very clean and sophisticated design which appeals to my customers. I am gladly saying that our customers are liking our apps on both the platforms. We have seen a significant difference in average order value in past few weeks between orders received from our Shopify website and from Shopney mobile apps. We are getting 2x to 3x more order value from our mobile apps than from our website. This means the app is naturally encouraging the customers to buy more. I hope their advanced plans will add more power to the shopping process.

Summary
Shopney's team had been asking for a review in past many days and I was asking them to wait in return. I wanted to actually share my whole experience not in hurry so that it could be beneficial for the readers. If I am getting sales, I will not mind paying for my mobile apps but parallely I also do want to compromise with delivery of apps in terms of quality. I am happy to choose Shopney and highly recommend to you. Shopney is perfectly satisfying my expectations.

Now I see above, I guess I have written a complete blog article as a feedback. :)

I apologise if it took your time more than expected.

Sehr professionelle und zeitnahe Unterstützung in allen Belangen! Super freundlich und nett!

Service is very good, they will solve my problem detail and attitude, Serena is a very nice person to help me solve the problem, the app design also easily to add on what I want. Recommended to someone who need an app.

Using Shopney has been a pleasure. Great and attentive customer service and support. The setup was simple and it easily integrated with my Shopify store. I would definitely recommend to anyone looking to launch a mobile app.

Hazel was very helpful in getting me set up and answered all questions very quickly.

The Shopney team have been very helpful and demonstrated great support through out the app design process. They are honestly very approachable and committed to their clients which made it so much easier on us!

We are very excited to take our store to the next level with the app and so looking forward to see it live :) we highly recommend them to anyone planning to explore the same!

Keep up the great work and we look forward to growing this relationship further. Thank you for all what you have done and continue to do for us.

Very nice and elegant interface, design and themes are excellent.

Customer service is excellent, Melissa was wonderful and very patient.

My very best wishes to Shopney's team!