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While the idea is GREAT, and the look is appealing, a couple things need some work. The load time for one. But mostly the navigation. If you want to back out of the listing and dont hit the x, you end up in the previous window of another site. Also, there isnt a way to see more than a few things at a time. I realize its a catalog look, like a magazine, but I dont find that easy to navigate unless your just browsing. I think if a store has a bunch of the same stuff on, and not one of a kind in the thousands like I do, its perfect! Also, the support is stupendous...
The old shoppad app was not very good, barely any description of product, poor barely-there homepage etc.... this new one looks much flashier and more app-like and all that. BUT BEWARE.
We installed this app and over a period of a few days it was clearly obvious it was a fail. Our bounce rate for mobile and tablets doubled. Our pages per visit slashed from ~9 to ~3. This had a serious effect on our actual sales placed on mobile/tablet, as well as affecting traffic ending up on desktop. We had some of our worst performing days while the app was active, with seriously lower sales and conversion rate, so we have removed it.
Our website uses instead a responsive theme with some changes made to mobile, but mostly a desktop website for tablets. Our mobile experience is sort of okay but not that good, it needs a lot of work, and yet it performed twice as good (or more) than this app.
So I say beware of the claims and the marketing. It may be better than NO mobile website, but it may also perform worse than a well optimized responsive site. The user interface is a bit sluggish and not really intuitive... the whole thing of turning pages is I think far too removed from normal shopping experience that I didn't even realize that I could do that, or how to get to the products... the usability is poor with too much learning curve. Also the app lacks really useful marketing, sales, various other ecommerce features like cross-sells, up-sells etc... all the cool stuff you can do with OTHER apps and plugins, that have absolutely no effect when using this app. I recommend getting your responsive website put in place well so that you can benefit from all the other things an ecommerce store really needs, which this app does not provide.
I'm giving it 3 stars for `looking nice` and `being original` but nothing more, due to the proof that it performs badly and is unintuitive.
I think the Free version would be better if you can't put a logo on it.
Whatever the case, they have a good customer service, Ryan from Shoppad contacted me right away after the review trying to help and solve the situation. He told me they are also working in an affordable solution for those who just need the logo. Thank you for that.
merci
I´ve just started the app. It seems to be very usefull for mobile customers. I´ll give more my impressions later. Thank you
Hands down, quickly becoming my favorite Shopify app — even compared to other Amazon importers (I've tried several). Support is fantastic, functionality is simple and easy to integrate. For all that this app provides, the price can't be beat. The services provided here may not...
Sympa elle ma bien dépanné dommage que la version payante soit pas moins cher je l'aurais valider completlétement
Does what it says. This app definitely helps make mobile viewing and navigation easy. You can also have a different look and feel from your desktop view if you want to.
- braggshoes.com -
great app for my shop !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
They stole my set up cost payment and never launched my app in the app store. Ended up deleting the app as the company stopped communicating with me. AVOID!!!
This app literally turned my site into a beast. I was having trouble finding a way to keep my desktop page while changing my mobile page. This app helped me solve my problem, thanks!
it is nice app it is has most of the features i need. i wish i can put my store name and logo on the app icon in my customer phones
Customer Service is Perfect!!! Efficiency and Effective! Thank you!! We do appreciate your help! Best App!
Great app to reach out to customers on mobiles. They are likely to show more interest when seeing a good layout!
Just start to use the app tonight see if it's as good as kit
Application very nice cool thank you
NIce app.Very helpful for the customers
I'm an new user, and now it's OK
We love this app! So easy to understand and use.
Le support est très efficace, cependant il y à beaucoup de fonctionnalités, une traduction serait sympa :)
That really great wow. Im really exited to start
Update on Fablet review. Customer Service helped clear up the info about the free goodies!! The mobile site to select a plan wasn't optimized properly and they fixed that right away!! For those of you wondering how their response time is...well, it's super fast!! They aim to fix problems and satisfy their customers needs. So go install the app and test it out!!
Previous review --> Had to install before finding this out. For you testers, it does come with a 30 day trial. Hope this rating isn't taken down so others can read it so they don't get the run around either.
This app has worked great for our site at pro2medical.com
Thanks!
Big Thanks To Shoppad For Supporting Our Charity, With This Donation.❤️This App Is The Perfect Tool For Us To Sell Great Products and Raise Funds For Our FoodBank And Feed Even More Hungry Families.
Without The Generosity Of Companies Like You Charities Like Us Don't Exist ❤️
Middleton Community Trust
Charity Team
Great company and great support. Have to take a star away for the lack of TEMPLATES. Their site template isnt bad, but its very generic. They dont OFFER any chat except tidio, you cant use loyalty system at all. Just not an option. Would give them higher ratings but those 2 alone had to make me leave. ONCE again their customer support is great; product just isnt all there
Updated 1/10/17
I recently noticed that our site was no longer switching to a mobile version. I emailed ShopPad support, and they had it fixed within 2 days! Great customer service, with a quick response time, and now our mobile site looks great again!
Original:
So far, this app works great. It was incredibly easy and fast to set up, and looks great on my phone and tablet. The only thing I noticed was that it took a minute to recognize that I was on a phone, so I was browsing the desktop version for a minute when it suddenly switched to the mobile version, so I had to start over what I was doing to test it. It also wouldn't load the mobile version again in my browser once I had switched to the desktop version. But it looks super professional and I love it!
I had to remove it. Doesn't look good when viewed on devices, and yeah, it made my site worse. The plain theme is much, much better without any of this kind of Shoppad app.
This is a great app. It quickly creates a mobile friendly interface, syncing all your products. The customer service is great and they respond quickly too. I would only wish that their first phase of membership was a little cheaper per month.
My english it's not good enough to emphasize the awesome customer service I had with you guys!! I made a request to have an Italian language setting and two days later (even considering the time zone) it was added. I wish all Italian companies could be able to work like you! it would be a much better country!!
Thank you again Alan and all the ShopPad team!
Max
Easy Install. Great app. Recommend
Easy setup, no coding knowledge at all, but there is no free plan at all.
Support has been great from this app's team, I love it so far! Very easy to use and it makes a big difference.
Customer Service was awesome, very quick!
I'm very satisfy with the app and customer support on line.
thank you!
ShopPad is great! It's looks great, is easy to use and easy set up.
Amazing free app. Excellent customer service!
I love this app for my shopify store. Easy to use and great intuitive design. My customers are really liking it. The customer service is amazing! They set up my store with shop pad for free and did it quick. I highly recommed this app!
You guys are my favorite app people love to order off the shop pad. Had problems with the photos not showing up but got a hold of them after 9 o'clock at night and got it resolved in less than five minutes .
Thank you
Works great - and Customer service was amazing and helped to fix the coding as I have little experience with that.
The layout is awesome and was easy to get set up! Their customer service has also been very friendly and helpful. Would definitely recommend this app to others!
So far I love this app. They have excellent customer service and installation was easy.
Easy to install, very slick interface - and most importantly: excellent customer support.
Very easy to install and to use with a nice mobile interface. No complaints
On point, and responded quickly to all my questions! Awesome app as well. minijoops.com
LAMPS USA is 100% correct. this app is for basic use only for websites without any integrated services or added amenities. it really doesn't improve anything at all if you have a decent set up already because most themes display perfectly fine on mobile and tablet and still hold the discounts and other services shopify provides. unfortunately, this app destroys any marketing techniques in place and replaces them with a slightly more visually convenient model for some themes, but on others it makes the menu box or side panel virtually impossible to see.
integrating the wonderful applications we're paying for monthly would be great.
As a newbie Store, I wouldn't have thought it was possible to have a dedicated mobile/tablet experience for my customers right from the start - and at a reasonable price! Overall I am very happy with this app and think it will be a very important lever to driver our growth and success. When you start to use the app, I recommend checking out the FAQ tab for some easy tips and instructions to help optimize your new mobile friendly site.
Nice way to optimize your store for iPad.
Great customer service! Thanks guys!!! :)
Great product, even better customer service! Very easy process to adapt to and they are willing to answer any type of questions you may have. One thing that I may want to see changed is there to be a pre-order button that could direct to another site :) Very happy with this App!
I loved the way it made my store look on mobile devices, however after 5 days and attempting to get the kinks worked out, I lost too many sells so I uninstalled. Pages were showing up blank when linked and many items weren't showing variants so I had to go through my inventory, item by item, and add a second variant so my customers would know what they were purchasing. With 3 business and 3 kids, I don't have the luxury of sitting down to a computer to fix it each time :(
Happy to use their paid service. Though looking forward to some more essential features I requested, at this time it is better to have them installed than not having them at all !!! Now looking forward to their Mobile Apps, if any.
Great app! had a few teething issues at the start but all ironed out now. Very good support also.
Great app to quickly convert your store into a tablet or mobile optimized display.