Valutazione complessiva
4,7
Numero di recensioni per livello
  • Il 89% delle recensioni ha 5 stelle
  • Il 4% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 6% delle recensioni ha 1 stelle
13 dicembre 2023

Absolutely horrific customer support, can't create a new account on shopify store

Miandmolly.co.uk
Polonia
3 mesi di utilizzo dell’app
ShoppingFeeder ha risposto 14 dicembre 2023

Hi Filip,

I'm really sorry to hear this. We replied to your message through Shopify support and through our own "Contact Us" form immediately, stating that you already had an account with the same email address as the new store you're trying to sign up. We offered directions to re-open your old account. You didn't reply to either support message, so we were not able to continue the steps to get your new Shopify store reactivated.

Please be so kind as to reply to either of the messages we've sent you so we can continue.

Data modifica: 5 febbraio 2024

This app and the support are great, sync to google and other marketplaces and have many options to modify. thank you!

Balardi
Stati Uniti
Oltre 2 anni di utilizzo dell’app
ShoppingFeeder ha risposto 5 febbraio 2024

Hi Aviram, we have discussed your issues and we have solved all of them in good time. When you contacted us, we were away from the office as discussed, but there were no urgent issues which required attention. We imagine that you're loving ShoppingFeeder since you've been using it for over 2 years. Hopefully you will consider a positive review in the future.

11 maggio 2023

Helpful Team. 100% Customer support from James. Helped me through every step of the way. The Platform is user friendly. There has been an issue on google merchant center which has been fixed by shopping feeder within minutes.

Click Now
Sudafrica
Oltre 2 anni di utilizzo dell’app
7 giugno 2023

I really am happy with the support and service for this product feed. Thank you so much for the hard work and dedication.

Sock Panda
Stati Uniti
Quasi 3 anni di utilizzo dell’app
7 febbraio 2023

Been a subscriber to this app for many years. Has worked flawlessly in all that time. Support is friendly, knowledgeable, speedy and sorts any problems if they arise swiftly. Can't hesitate in recommending them.

PATCHERS
Regno Unito
Oltre 5 anni di utilizzo dell’app
ShoppingFeeder ha risposto 10 febbraio 2023

We love it! Thanks for this glowing review! We should send you a ShoppingFeeder patch! :-)

16 agosto 2022

Great app. Easy to use and has helped us integrate into a lot of systems. The customer support from James has been fantastic.!!!

IOTREND
Sudafrica
Quasi 5 anni di utilizzo dell’app
ShoppingFeeder ha risposto 23 agosto 2022

James really is an expert in his field. Thanks so much for this great review! Onwards and upwards!

9 giugno 2021

Thanks Collen for assisting with the setting up of my Facebook and google ads accounts. You were patient and very knowledgeable about the process. I am looking forward to working you and your colleagues.

Herbs & Health
Sudafrica
Quasi 4 anni di utilizzo dell’app
14 marzo 2022

We have been struggling getting an app that allows us to select certain products to be live on Facebook and hide other products, this app has done exactly this. Collins has been truly amazing with his customer services and he assisted me with Facebook and we are doing well. I recommend anyone without much knowledge of online shopping.

Buy On Time
Sudafrica
Quasi 3 anni di utilizzo dell’app
ShoppingFeeder ha risposto 23 agosto 2022

So happy that you have been successfully using ShoppingFeeder to simply achieve complex results. Happy selling!

26 maggio 2021

Love the app! The team that is behind the app will help you with anything. They fixed my google account and my facebook and instagram account. Being a numbers guy IT isn't my strong point but the support team with this app is awesome. My main point of contact was James and this man is terrific. He made the process so smooth and got the right experts involved to help me. Robyn and Collen are awesome. I am looking forward to a long friendship with this team.

DRPfit Apparel
Stati Uniti
Quasi 3 anni di utilizzo dell’app
17 giugno 2021

Thanks James for all the assistance! Your knowledge and patience to help me get set-up is greatly appreciated.

Litehouse
Sudafrica
Oltre 2 anni di utilizzo dell’app