Algemene beoordeling
4,7
Cijfers per recensieniveau
  • 89% recensies zijn 5 sterren
  • 4% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 6% recensies zijn 1 sterren
13 december 2023

Absolutely horrific customer support, can't create a new account on shopify store

Miandmolly.co.uk
Polen
3 maanden gebruiken de app
ShoppingFeeder heeft geantwoord 14 december 2023

Hi Filip,

I'm really sorry to hear this. We replied to your message through Shopify support and through our own "Contact Us" form immediately, stating that you already had an account with the same email address as the new store you're trying to sign up. We offered directions to re-open your old account. You didn't reply to either support message, so we were not able to continue the steps to get your new Shopify store reactivated.

Please be so kind as to reply to either of the messages we've sent you so we can continue.

Bewerkt 5 februari 2024

This app and the support are great, sync to google and other marketplaces and have many options to modify. thank you!

Balardi
Verenigde Staten
Meer dan 2 jaar gebruiken de app
ShoppingFeeder heeft geantwoord 5 februari 2024

Hi Aviram, we have discussed your issues and we have solved all of them in good time. When you contacted us, we were away from the office as discussed, but there were no urgent issues which required attention. We imagine that you're loving ShoppingFeeder since you've been using it for over 2 years. Hopefully you will consider a positive review in the future.

11 mei 2023

Helpful Team. 100% Customer support from James. Helped me through every step of the way. The Platform is user friendly. There has been an issue on google merchant center which has been fixed by shopping feeder within minutes.

Click Now
Zuid-Afrika
Meer dan 2 jaar gebruiken de app
7 juni 2023

I really am happy with the support and service for this product feed. Thank you so much for the hard work and dedication.

Sock Panda
Verenigde Staten
Bijna 3 jaar gebruiken de app
3 mei 2023

Great and in-depth help setting up our channels from James :)
Really helpful and recommend using their services

santorinistoreza
Zuid-Afrika
Ongeveer een jaar gebruiken de app
14 november 2017

Henri is my Heroo. Thanks Hanri for all help

Large Wall Art
Verenigde Staten
Meer dan 6 jaar gebruiken de app
31 januari 2018

We just started using this App for both Google and Bing shopping Ads. Henri was super helpful to get us up and running. Very useful report on any issues with the feed to track down and fix. We plan to use it for Facebook feed too. At the end of the day, most Apps in this space will do something similar, but the support would make all the difference. I highly recommend it.

Restaurant Products
Verenigde Staten
Ongeveer 6 jaar gebruiken de app
6 december 2017

The customer support is just awesome. Henri walked me through the issue and we had it fixed 10 minutes after I initiated a help session. The platform makes managing my google feed a snap. You can edit the feed details directly in the ap, saving me tons of time. I highly recommend shoppingfeeder to anyone.

Haibeauty
Verenigde Staten
Bijna 6 jaar gebruiken de app
7 februari 2023

Been a subscriber to this app for many years. Has worked flawlessly in all that time. Support is friendly, knowledgeable, speedy and sorts any problems if they arise swiftly. Can't hesitate in recommending them.

PATCHERS
Verenigd Koninkrijk
Meer dan 5 jaar gebruiken de app
ShoppingFeeder heeft geantwoord 10 februari 2023

We love it! Thanks for this glowing review! We should send you a ShoppingFeeder patch! :-)

27 mei 2016

Great product. We use it to feed our products into SAs biggest price comparison website. Helps drive great traffic.

Alan Ball
Zuid-Afrika
Meer dan 5 jaar gebruiken de app