SalesPop: Order & Sales Popup , 7,341件のレビュー

総合評価
4.7
評価レベルごとの件数
  • 評価の82%は5つ星です
  • 評価の13%は4つ星です
  • 評価の3%は3つ星です
  • 評価の1%は2つ星です
  • 評価の1%は1つ星です
2023年5月4日

This is our second website and we love this app, it helped us a lot in driving sales. Highly recommended!
And special thanks to the customer service team who helped us integrate the app.

Vivo Cosmetics International
スペイン
アプリの使用期間:2ヶ月
Sales POP!が返信しました 2023年5月4日

Thank you so much! It made us very happy to read about your experience with POP! in both of your shops!

2023年7月31日

I am impressed with the Customer Service I have received and the willingness to help with all my questions. I can see the changes due to adding the Pops making a difference!

Shoreline Crafts
アメリカ合衆国
アプリの使用期間:14日
Sales POP!が返信しました 2023年8月1日

Wow, thank you so much for your kind words! We’re honored to have earned you as a customer ◡̈

2023年6月19日

Great app with great customer service.
Special thanks for Judith as she was very helpful.
Thanks again.

Fanciela
エジプト
アプリの使用期間:6ヶ月
Sales POP!が返信しました 2023年6月19日

Thank you for letting us assist you today! :D

2023年5月2日

i canceled this a year ago and you guy have stole my money for over a year! refund me now!@ this app was not even on for over one year! please advise

WiserMinds
アメリカ合衆国
アプリの使用期間:3年弱
Sales POP!が返信しました 2023年5月3日

Hi there, thanks for leaving your feedback. The app is usage based and needs your approval to charge you, after installation. You also had the app installed over 2 years since July 13, 2020 and have been sent email reminders within your 90 day free trial, to have you reminded that you'll be charged at the end of the trial.

Your review doesn't reflect true to what we're seeing on our end, and I'm sorry that you felt this way. We've responded to your personal email, and are happy to follow up with you to provide more clarity on the situation with our proof from Shopify's Partners dashboard and our email communications with you since July 2020.

2023年6月22日

Great support. 5 out of 5 in rating from me. Thanks for your help!
Great support. 5 out of 5 in rating from me. Thanks for your help!

HundTandborste
スウェーデン
アプリの使用期間:約2ヶ月
Sales POP!が返信しました 2023年6月22日

Thank you for your review! We appreciate it :)

2023年5月31日

Amazing app for your shopify store. Easy to use. and the best customer service via chat. 10/10 Would recommend!

No Mad
アメリカ合衆国
アプリの使用期間:22日
Sales POP!が返信しました 2023年5月31日

Thank you for leaving us an amazing review 😊!

2023年8月22日

Big warning on the billing method of this App!!
Each monthly plan has a limit of "sessions"/month but a "session" has absolutely no business definition and any business reality. For example, for a very short-term Pop-Up campaign, I have been counted more than 2300 "sessions" and 1600 "unique views" by the App's metrics but my own Analytics and the Shopify metrics show that I had less than 100 real unique users. The support team was not able to explain how this difference is possible. It's a big problem of tracking. Also the counter of sessions keeps running everyday even if you totally disable the App (which is a total non-sense to be billed for an inactive App based on a number of sessions).

Ilios
フランス
アプリの使用期間:5日
Sales POP!が返信しました 2023年8月23日

Hi Thomas, we appreciate your feedback and we're sad that POP! wasn't a good match for your business. We also apologize if the responses provided by our Support Team did not meet your expectations. To address some of the concepts you pointed out:

- Our system monitors and keeps track of unique user sessions and accounts for browser tabs with the application active on your site. Unlike Shopify, the infrastructure behind POP! does not allow at this moment to detect multiple sessions from one user, which could result in a higher number. We want you to know that this represents one of our main goals in our roadmap.

- Charges in our app depend on the selected plan and the usage. While disabling does not cancel the subscription automatically, it would just require a message to our team to ensure that the subscription becomes inactive for as long as every customer needs.

I hope this brings some clarity to you and any possible POP! users.

We'll contact you via email to follow up.

2023年5月1日

Customizable, reliable and overall nice. The setup is easy, and the customer support if friendly and responsive

MeowLand
ドイツ
アプリの使用期間:8日
Sales POP!が返信しました 2023年5月1日

Thanks for taking the time to leave us a great review! We appreciate you 😊. Thanks for choosing POP!

2023年10月30日

good salespop

lazourty
ヨルダン
アプリの使用期間:約2ヶ月
2023年6月29日

I love it sales pop is a must have … customer service are very reliable on answering whatever questions you may have

Lover Thingz
アメリカ合衆国
アプリの使用期間:1日
Sales POP!が返信しました 2023年6月29日

Thanks for your kind words! Don't hesitate to reach out again in the future ◡̈