Avaliações (7 424)
Refinar
-
Por classificação
EDITED: 5 stars to 1 star back to 2 stars. TRUST IS EVERYTHING - just be careful. I originally really enjoyed this app and the quick support offered; however, I have QUICKLY gone from the "grower" $15/plan to $129/month plan without my consent. I looked deeper into the app when I realized and saw where the subscription system has AUTO placed me in different subscription levels without my knowledge or consent. I never agreed to being auto-placed. (Toggle it off to disable that "Auto-upgrade" feature). It is like they made this new feature and just enabled for everybody but if they did not it is just a bit much to assume that business owners have all of this time to just inspect the whole app to make sure they will not eventually get taken advantage of. I am a newer small business just trying to get my feet off the ground. I cannot be having charges that did not even suit my business. The system had my business at 30,000 sessions per month, I mean I would LOVE if I got that but I just don’t- I’m at like 2000 at most these past couple months due to being at shows and pop-ups. Just watch your store session analytics with the ones they record. They have theirs six times more than what my numbers say which is why I'm being bumped up (the way I am understanding). It is very possible that their sessions are different from Shopify sessions but overall just very confused.
Reason for 2 stars: The reason for adding a star was because the team got back to me and we agreed on a set refund and talked about solutions for users in the future! Chadwyn was great. Correcting the issue was necessary and it was done. I did not get all my money back but a good chunk of it was refunded.
April 21, 2023: Excellent and quick support! There isn't a lot of time to put towards support things so I am grateful there is designated quick help!
Hi Megan, we are very sorry to hear about your recent experience. We reached out earlier today via email, we'd love to hear back from you!
We appreciate and value your feedback and we hope we can continue helping you and your business.
---
Thank you for sharing that wonderful review! We are glad about how much you like the app and that we've been able to meet your customer satisfaction.
If any issues or concerns arise please do not hesitate to let us know.
-Shiela
I used this app to reach new customer and provide more insight into what others are purchasing on my site.
The social proof is great. I had some billing issues but company was very responsive with resolving and handled it quickly.
Thank you for sharing your experience with us!
We are glad by how much you like the app and that we've been able to meet your customer satisfaction.
If any issues or concerns arise please do not hesitate to let us know.
-Shiela
very easy to use and clear instruction, the setting is very easy and overall this is a very useful app, it would be better if somehow each of the sales that we generated can also be roll into part of the event.
So far, this app has been easy to install and easy to use and customer service is always there to answer any questions as well as help you out every step of the way. I recommend this app!
Had a drop in sales due to Covid-19 so am waiting for some more recent sales to see it work,but so far all looks ok.
Just installed and working through the app, all seems well and easy set up. Time will tell but for now it looks what i was looking for.
Good stuff! It is nice to let people see what you sell and services you offer to people. It is a fun little add!
Would be nice if choosing plan and price was more convenient. Otherwise no complaints! I'm excited to see how this helps my conversion rate.
Love this app! It helps increase your conversions and it's free unlike various others out there and does the same job.