Avaliação geral
4,8
Pontuação por nível de classificação
  • 92% das classificações são de 5 estrelas
  • 0% das classificações são de 4 estrelas
  • 2% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 4% das classificações são de 1 estrelas
11 de julho de 2022

Shirley was very helpful in helping me get the app running on my shop. Thanks for the speedy service!

Nomad Nextdoor
Estados Unidos
1 day usando a aplicação
24 de outubro de 2022

Je ne suis pas capable de synchronisé mon shopify et etsy, pouvez-vous m'aider svp ? Pourquoi ça ne fonctionne pas ?

Hama Co
Canadá
28 days usando a aplicação
Questão respondida por shopUpz 27 de outubro de 2022

Hey, please note that our app is written in English. I've tried to contact you several times via email and also invited you to our webinar so you can view how you can easily export your listings from Shopify to Etsy. Here is the link to our webinar https://www.youtube.com/watch?v=ooPDtv7kBbg
I'm also happy to schedule a meeting and walk you through our app.

Best,
Shirly.

22 de dezembro de 2021

The app works well for synchronizing the inventory between Etsy and Shopify, and they have good customer service. Thanks!

Blanket Creek Pottery
Estados Unidos
About 22 hours usando a aplicação
4 de fevereiro de 2023

I really wanted to love this app however it has major issues with syncing quantities between Etsy and Shopify. My only use for this app was quantity syncing so I cannot speak for importing/exporting.

It had been more than 24 hours since sales occurred and the quantities were not syncing. Keep in mind the advertised sync time is 15-20 minutes. The first time I noticed the issue I reached out via shopify support and received a response almost immediately. Shirly said she resolved the issue and that it was “A configuration issue” that they fixed on their end to adjust with my account. I also verified that I did everything correctly and it was not a user error.

However, this fix did not last long. The very next day I had the same issue and reached out again via the same email thread from before, no response. The issue resolved itself after many hours.

Here we are a few days later and the exact same thing is happening. I reached out for the third time via Shopify Support, no response. It’s been 2+ days since sales have occurred and quantities are not updating unless I manually change them, which defeats the purpose of my use for the app.

I gave it a fair shot, unfortunately it can not provide the advertised bi-directional syncing I was looking for so I’ll be removing it. Shirly was helpful and kind in the first instance that I talked to her, however I can’t exactly give good ratings for long term customer support as I did not receive a response the following two times.

I paid for a service that it could not provide and am left disappointed. Hopefully they’re able to fix the issues with their app.

Delarae's Creations
Estados Unidos
14 days usando a aplicação
Questão respondida por shopUpz 6 de fevereiro de 2023

Hey, thank you for your feedback. Please note that I respond as fast as I can. It can take up to 24 hours although Shopify allows response time up to 48 hours.
Please note that there are configuration settings that can cause the quantity not to be updated as described here https://www.shopupz.com/post/sync-quantities-common-issues-and-solutions
I've tried to contact you several times . Happy to schedule a meeting of chat offline and assist you in resolving the issue.

Best,
Shirly.

5 de janeiro de 2022

We changed from another app because this app is cheaper, and this was a mistake because you can only export 10 products at a time and you need to select them manually not in bulk or in one click as they claim in the ad, We contacted support to ask if there was another way to upload and we are still waiting for a response.

Aryellys Place
Estados Unidos
9 days usando a aplicação
Questão respondida por shopUpz 7 de janeiro de 2022

Hey,
Shirly from shopUpz !
Please note that you can export unlimited listings each time. The best practice when you start to use the app if to test 10 listings to make sure that you are not missing Etsy mandatory fields.
Service is our top priority! I've tried to reach out in multiple ways but you haven't responded.
I would be happy to walk you through our app via a zoom meeting.

Thank you,
Shirly .

31 de janeiro de 2023

I would highly recommend!!! Helped me alot to know what to do and I didn't know what to do and now I do! THANK YOU!!!!

plantlifefarm
Estados Unidos
About 4 hours usando a aplicação
Editado a 1 de maio de 2023

Not a single item synced from my Etsy store to my Shopify store. I sent a message but since I sent a message a couple weeks ago that wasn't answered I don't expect this one to be answered either. Update, just found out you can't import from etsy to shopify, really wish I had known that earlier.

Spangler Stitchin Station
Estados Unidos
About 21 hours usando a aplicação
Questão respondida por shopUpz 1 de maio de 2023

Hi,
You intalled the app today (an hour ago) and I replied to you via email. I belive that you are misken regarding your feedback since you've just installed my app.
Please note that our app export listings from Shopify to Etsy , not vice versa.
That said, as I replied via the email we are going to release export listings from Etsy to Shopify soon and I can try to assist you with it.
Please let me know if you would like to schedule a meeting and I would be happy to assist you.

Best,
Shirly.

Editado a 6 de abril de 2021

I downloaded the app in order to sync new products over to Etsy and to sync real-time inventory levels. Unfortunately it doesn't sync the products over, just inventory levels so it's not what I'm after. However, it's got five stars from me because it does sync the stock really well. The customer support was instant also. I think that $19 a month just to sync stock numbers is excessive considering there are apps on the store that do everything that I need for multiple platforms (not just Shopify and Etsy) at a slightly higher cost, however if you are willing to pay this for just inventory levels syncing, the app works fine.

Let's Get A Gift
Reino Unido
42 minutes usando a aplicação
28 de março de 2023

It's fantastic! I have seen multiple reviews that this product is an awesome way in importing your products from Shopify to Etsy

Visionary Sunglasses
Estados Unidos
7 minutes usando a aplicação
19 de julho de 2021

I have an Etsy shop with over 200 listings and hundreds of SKUs that are repeated in different listings in my shop. I found that this is a company that's just getting started. Their customer service is extremely good, and they are still working out their kinks. They are happy to work them out with you. My shop is mid-size and I can afford a more high-powered software that functions perfectly out the gate, so I went with that. If you're bargain hunting and have a simple shop, this app might be perfect for you.

Cotton Flower Clothing
Estados Unidos
About 2 hours usando a aplicação
Questão respondida por shopUpz 20 de julho de 2021

Thank you for your kind words regarding the service. Etsy and Shopify manage their inventory in a different way. As mentioned in our email communication I would be happy to schedule a meeting, walk you through our app and explain about the best practices for managing your inventory between Etsy and Shopify.