Etsy Integration Inventory

Love this app, makes my life easier. Always answers and always helpful. She goes above and beyond go find out the issue and resolve it. Had an issue that was Etsy's fault and she helped me so I could have them take over. Thank you again!

I really wanted to love this app however it has major issues with syncing quantities between Etsy and Shopify. My only use for this app was quantity syncing so I cannot speak for importing/exporting.

It had been more than 24 hours since sales occurred and the quantities were not syncing. Keep in mind the advertised sync time is 15-20 minutes. The first time I noticed the issue I reached out via shopify support and received a response almost immediately. Shirly said she resolved the issue and that it was “A configuration issue” that they fixed on their end to adjust with my account. I also verified that I did everything correctly and it was not a user error.

However, this fix did not last long. The very next day I had the same issue and reached out again via the same email thread from before, no response. The issue resolved itself after many hours.

Here we are a few days later and the exact same thing is happening. I reached out for the third time via Shopify Support, no response. It’s been 2+ days since sales have occurred and quantities are not updating unless I manually change them, which defeats the purpose of my use for the app.

I gave it a fair shot, unfortunately it can not provide the advertised bi-directional syncing I was looking for so I’ll be removing it. Shirly was helpful and kind in the first instance that I talked to her, however I can’t exactly give good ratings for long term customer support as I did not receive a response the following two times.

I paid for a service that it could not provide and am left disappointed. Hopefully they’re able to fix the issues with their app.

I would highly recommend!!! Helped me alot to know what to do and I didn't know what to do and now I do! THANK YOU!!!!