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Had a big issue but the company did everything they could even when they were having issues and then checked back in with me a few days later to make sure everything was ok,
There’s a slight learning curve but it’s worth it :)
Hey there! We're glad that we were able to work through the initial problem with you. Thanks for being a customer!
Shopventory has not only been a valuable asset we've linked to our shopify account. Not only is there easy of use with their app, their customer service is TOP NOTCH! Brandon and James Auer provided excellent onboarding answering questions and helping me find solutions that best fit our company process and culture! Thank you both!
Hi! Thanks for your great review. We appreciate your compliments of our app and are happy to hear you've enjoyed working with our team! We'll pass along the kudos to James and Brandon.
Absolutely love this app. Very useful. Love the reports. Love the filters! And you know what they do best? They listen to you. Their customer service is from another world. Fast and reliable. Look no more for an app that helps you with your inventory. This is the one. Jacques and Joe are my favorites! :D
Hi there! It makes us happy to hear that Shopventory is exceeding your needs!
Our favorite thing to do is talk to our customers. We love it so much that we respond to every one of them in less than 3 minutes during normal business hours! Jacques and Joe are great people. We'll let them know you gave them kudos!
Awesome for managing inventory across multiple platforms. Customer service is great. They were very knowledgeable and helped our web developer through any issues quickly. Stock counts through the scanning app is also very handy. Highly recommended.
Thank you for highly recommending Shopventory and for your 5 star review :-) . We are so glad that you’ve found it handy to use the scanning app to do your stock counts. We think our customer service team is pretty great too and will let them know about your review!
Shopventory is such a great integration tool, with knowledgeable staff who provide excellent hands on training!
Thanks to Miranda, the Customer Success Staff member who patiently walked me through some extremely helpful features, I will be saving lots of time in the future.
Howdy! Thanks a ton for this great 5-star review!
We're happy to hear that Miranda was able to help you out. She's awesome! We'll pass along the kudos.
Shopventory is an increasingly helpful tool with new features coming out often, but its Customer Success team is unbelievably patient and communicative and I've frankly never in my life chatted with someone as invested in solving an issue as Ruth was in our multi-day ongoing conversation, even given a challenging and frustrating problem that went well beyond her or my control. We're still working through the issue now, but I know we'll have it resolved soon enough because of the confidence that Ruth instills in me for Shopventory.
Hi there and thanks for your great review!
We appreciate the comments about our app feature set and we're always launching new features based on feedback from folks like you. Keep it coming!
We'll pass along the kudos to Ruth. She's awesome!
Alejandro from Thrive has helped me and will continue to assist me.
Thanks so much for your positive review! We'll make sure to pass on the kudos to Alejandro.
We have been always using this app to manage our inventory. The customer service team is super great and super responsive. All the features are sophisticated. Really recommend this app for anyone looking for an app to manage inventory!!
Thank you for your 5 star review and for the recommendation for others to use our app for inventory management. We are glad that you have found all of our features to be sophisticated. We agree that our customer service team is great!
I have been in e-commerce for 17 years and Shopventory has top notch support. The help center is thorough and chat support has been extremely attentive and knowledgeable. Excellent partner to have on your side!!
Hi, thanks for sharing the journey with us! The insights we’ve gained from relationships with experienced retailers like yourself are what make Shopventory truly special, and we’re looking forward to the year ahead!
I didn't end up using the product because I needed a very specific solution, but throughout the testing, the support team was super helpful both from a technical and customer service point of view.
Wow! Thanks so much for the review! We're glad to hear that you had great experience during your 30-day full feature free trial!