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Thrive has been excellent in customer service. They are always there to support us when there are any issues. As for the App itself, so far, it's been great! Inventory management has been much more easy to handle. There are also many types of reports that you can generate to get more insight into your performing products.
Thank you so much for your 5-star review! We are grateful to hear you like our reporting and general ease-of-use. We are happy to have you as a customer!
Although Shopventory has some report limitations, Alejandro did everything on her end to help me out and get the data needed. That was very helpful and I appreciated the effort and customer service
We greatly appreciate your feedback and are pleased to hear that Alejandro went above and beyond to assist you, even when faced with some report limitations. Providing excellent customer service is our top priority, and we're delighted that Alejandro's effort was helpful and appreciated.
If you have any more data needs or any questions in the future, please don't hesitate to reach out. We're here to assist you and ensure your experience remains positive.
Great app that links our in store inventory with our online inventory. Has been a wonderful product to use. It is very intuitive and simple. We have had a few issues, but the customer service and engineers are always very helpful and quick to take care of the problem. 5 stars!
Hi there and thanks for the 5-star review! We're glad Thrive has been adaptable for your business needs and that we were able to help you work out any kinks with the platform. We appreciate you as a customer!
Shopventory has been a great solution for inventory management. We're able to manage inventory of 2 Shopify stores that use the same pool of raw materials. Their support team has been amazing. Very thorough initial tutorial and they're always quick to respond to online chat support.
Thanks for the review! We're glad to hear that Shopventory is making it easy to run your business.
I have been using this app for some time now and it's basically essential to my business. The customer service is good too.
Thank you for the review! Let us know what else we can do to help you grow your business. We're happy to have you as a customer!
Robust and affordable with unmatched customer support. I wouldn't even call it customer support, it's more like having a team of experts ready to fully devote themselvs to you. We're a medium sized company with many complex moving parts, i.e. retail, wholesale, warehouse, manufacturing, e-commerce, and fulfillment center. Shopventory has completely streamlined how we caculate cost, stock counts, and internal data for our multi channel system of operations. With all software solution systems, Shopventory is not without its limitations. But there is no perfect system that will meet the specific needs of every business, and that should be obvious. Shopventory has enabled us to make smarter business choices through data and analytics that are imperative for operations, development and overall growth. Shout out to Miranda for spending several weeks with me developing a system that works best for our company.
Hi there! Thank you for the great review.
We're glad to hear that you've had a great experience with our customer service! We'll definitely let Miranda know you send the compliment :-)
It's also awesome to hear that you're getting good use out of our multi-channel capabilities to sync up your catalogs and counts across all sales channels. That's one of Shopventory's strengths!
Make it a great day!
This app helped our small business tremendously! We used Shopventory to connect our brick & mortar POS system (Clover) to our e-commerce inventory (Shopify). It worked seamlessly and the customer service team is truly remarkable! Roslind was available to help every time I had a question (and I had at least 100+ in those beginning weeks). Highly recommend this app if you are looking for an inventory management system!
Hi, we're thrilled Shopventory has been so helpful for your business! We strive for that great experience of everything working the way you need it to, with a team of pros on your side. Thank you for the great review. We look forward to continuing to work with you, and will be sure Roslind receives your compliments!
Very responsive customer service. They take their time and explore all channels to help find solutions to problems if there is one. Very patient and will follow up to make sure things are running smoothly.
Hi and thank you for the review!
We're happy to hear that you lean on our great customer service team to get the guidance you need. We're here to help!
This app has changed our lives! We use multiple sales channels + Shopventory has made life so much easier to track inventory + see sales trends across the board. Their customer service is also phenomenal!
Hi there and thanks for the 5-star review! We're happy to hear your lives changed after using Shopventory.
Syncing up multiple sales channels to track inventory and see trends is very is very important in a business and we try to make it easy for you! We're glad that you're getting the results you need.
We LOVE this app! The customer service reps are ALWAYS there to answer any questions we have and walk us through whatever we need! Super friendly staff also!! So glad we made the switch!
We love our customers that love our app. We are glad you decided to make the switch to Shopventory! Our staff loves working with businesses like yours and we look forward to continuing to help you as your business grows.