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We had been looking for an inventory app for some time now that would work for our needs and this has delivered. The customer service is very responsive, Dean was great answering questions and showing me how the program will work to make sure it would be a great fit for our needs prior to installation. The customer service continued is over the top, especially Kayla & Nay who have been wonderful to work with. It has been great being able to start a chat, knowing that they would jump in to continue with the same people without having to start over. They have great tutorial videos for just about everything, visual is better than reading instructions. Being able to communicate with Loom videos back and forth expedited the conversations to faster resolutions. We had run into several hurdles to make everything function with our specific data input and work correctly with our online store, they were able to solve everything. The reports are easy to access, tracking/audit logs are great to have, bonus feature they go back further than Shopify's 250. So much information in one place has been a huge time saver. A great feature is setting up different pars for different variants help me keep an eye on everything with emails letting me know it is time to reorder. This has become a real timesaver!
Hi and thank you for the wonderful review!
It's great to hear you've using Thrive to connect your physical and online sales channels. Huge timesaver!
Our customer care team is thrilled to hear you enjoyed working with them during the setup process. We will make sure to pass along your compliments!
Shopventory is AMAZING it links everything and keeps my inventory very organized. The best part is the support received. There is always someone one click away.
Thank you so much for the review! Awesome to hear that the software is doing great for your business, and that the support is everything you need!
We're happy to have you as a customer :-)
Shopventory has been a major asset to our boutique Southern TurnStyle in Tyler, TX. It has allowed me to quantify and track my sales so well! Tim was very proficient in helping us navigate through it all! Thanks Tim and the Team at Shopventory! Rachael Hanson
Hey Rachael! Thanks for the great review. We're happy to hear that you've enjoyed working with Tim on our team and we'll share the kudos with him!
Rio was very personable and attentive. It was nice talking to someone who actually seemed like a real human being. Very good customer service.
We're pleased to hear that you had a positive interaction with Rio! Providing personable and attentive customer service is important to us, and we're glad that Rio made you feel like you were talking to a real human being.
This app has been a game-changer for my business. Syncs between Clover and Shopify perfectly. All of my orders and inventory are in one place. And also their customer service is amazing too. I can't say enough about it. For everything that I am getting with this app and its ease of use, it is worth every penny!!
What a great review! It's wonderful knowing you use Thrive to sync Clover and Shopify. That's what we do best!
We have been using thrive for the last 4 years and absolutely love it. they have amazing customer support that is always available. They are always able to help no matter the issue. We have used through multiple integrations of POS systems. They also continue to update their software to be more user friendly and to create more offerings within the software with out charging you extra. Big fan
Thank you for your loyalty and fantastic feedback on Thrive over the past four years! We're delighted to hear that you love our software and find our customer support consistently amazing and helpful. It's great to know that our software has adapted well through multiple POS integrations and that you appreciate our continuous updates and added features without additional charges. Your enthusiasm as a big fan is incredibly motivating for us. We're here for any further support you need and look forward to continuing to serve you!
This app has been a great addition to our store and our process, has been a real help in the process of managing products, orders, etc.. and one super great feature they had is the Support team, they answer very quick and provide all the help we had been needed.
Hi Monica, thanks so much for the review! We’re glad to add value to your business and provide first-rate support. Here’s to another year!
Rio was awesome! He guided us through the setup and was very thorough in explaining each step. Very happy so far. Thank you Rio!
Thanks for this 5-star review! We'll make sure to pass along the kudos to Rio. He'll be happy to hear it!
Shopventory is a game changer!!!! I can't think of any other software that would allow me to manage 2 B&M locations with an online store, without having some type of engineering degree
Thank you for your 5-star review! Thrive is a great tool to sync multiple retail locations as well as an e-commerce site :-)
So happy with these guys! Miranda has done wonders helping me every step of the way! Thank You Thank You!!
We are happy to hear that Miranda has been able to help you every step of the way, as you get our inventory software integrated into your business. Thank you for your 5 star review!