Recensioni (111)

Valutazione complessiva
4,9
Numero di recensioni per livello
  • Il 94% delle recensioni ha 5 stelle
  • Il 2% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 4% delle recensioni ha 1 stelle
19 maggio 2020

We are new to this app and already consider it a life saver. We have barely scratched the surface of what it can do! So far it has helped us manage our bundles and reduces appropriate inventory on each item within a bundle in real time, which is amazing because we have several! An added bonus is the customer service team. They are beyond helpful and I have not had a one bad encounter yet!

40 Days for Life
Stati Uniti
Oltre 3 anni di utilizzo dell’app
Shopventory Inc ha risposto 21 maggio 2020

Hi, thanks so much for leaving a review! We're so glad to hear that our app and our team have been a big help from the get-go :) We look forward to seeing you get the fullest use of Shopventory to grow and protect your business! Cheers!

4 gennaio 2022

We used a different service as our POS platform and used Shopify for our website. Shopventory merged those two, and that changed the way we did everything for the better. Their customer service is always quick to respond –– they've helped us problem solve and walk through many situations. We are very grateful to have worked with Shopventory!

FarmGirl Frosting, LLC
Stati Uniti
Oltre 3 anni di utilizzo dell’app
Shopventory Inc ha risposto 24 gennaio 2022

Thanks for the review! It's great to hear that you're using Shopventory to merge your Shopify e-commerce site with your point of sale!

28 luglio 2021

I used this app to better assist me with my inventory. I really like that it allows me to set PAR levels & separate products by which location I want them sold at. Tons of control - definitely recommend it.

Myers Sewing
Stati Uniti
Oltre 3 anni di utilizzo dell’app
Shopventory Inc ha risposto 6 agosto 2021

Love hearing that you're using our PAR levels (minimum/maximum levels) to stay on top of the products at your various locations. That's important!

Thank you for the 5-star review. Have a great day!

2 novembre 2021

Staff from Shopventory is available for you if you have any question or need help using this inventory app. Hannah is who was assign to my account and is very knowledgeable about shopventory and can help you figure out how to use the app to its full potential. Highly recommend.

Ludic Style Co
Canada
Circa 3 anni di utilizzo dell’app
Shopventory Inc ha risposto 8 novembre 2021

Thank you for the great review! Love hearing that you've enjoyed your time working with Hannah.

We will pass on the kudos :-)

6 gennaio 2023

Customer. Service. I could write novels about how much the team at Shopventory has helped our business transition from an old school, paper pushing brick and mortar into an online business that helped us survive during the pandemic. The simplicity of the UI but the capabilities of the software are unmatched. We initially used this as a bridge between Clover and Shopify to bring our store online and now we are launching into Shopify POS and even though we could do MOST things directly through Shopify, the customer service keeps me coming back to Shopventory. There are a few analytics and financial tracking aspects that Shopventory does outperform Shopify on so those are also reasons, but getting to chat with the team any time I have a question is the number one. It's like chatting to friends and I always walk away with a smile on my face with the interactions. I can't give them enough stars. They deserve the galaxy.

Total Fitness USA
Stati Uniti
Quasi 3 anni di utilizzo dell’app
Shopventory Inc ha risposto 20 febbraio 2023

Hi and thank you for this 5-star review! Congrats on the growth :-)

We're glad you find value in the analytics we provide to your business. We have many more improvements coming out!

Thanks a ton and take care.

17 giugno 2022

This comment is about the customer service experience I had with two agents. Rio and Alejandro were excellent is assisting me with figuring out an error that I was receiving. They worked through the evening and then followed up with me first thing the next morning to see if the fix we tried worked. It did indeed and provided me with the information about what steps I needed to take to remediate any duplication issues. Much appreciated.

Scottish Country Shop
Stati Uniti
Quasi 3 anni di utilizzo dell’app
Shopventory Inc ha risposto 30 giugno 2022

Hi and thanks for leaving this 5-star review of Thrive! We will pass along the kudos to our team.

20 febbraio 2023

Customer service is amazing!! They always get me an answer when needed! And a great connection between my POS and online site.

Azalea Lane Boutique
Stati Uniti
Quasi 3 anni di utilizzo dell’app
Shopventory Inc ha risposto 20 febbraio 2023

Thank you for your review and we're happy we've been able to help connect your point of sale to e-commerce channel.

20 aprile 2023

I was having trouble figuring out where the integration to my Shopify site went for each product with the new updates. I did the help chat and Danielle was quick and resolved my issue with easy videos she sent to help me understand where I needed to go with the new navigation.

What to Wear
Stati Uniti
Oltre 2 anni di utilizzo dell’app
Shopventory Inc ha risposto 21 aprile 2023

Hi and thanks for leaving this great review! We made some great enhancements this week to allow merchants to price product uniquely by sales channel. That's why we had to move a few things around in the interface :-)

Glad Danielle was able to help you!

11 maggio 2023

great customer service. Always a quick reply via chat for support. Nice integrations and easy to manage.

salt + umber
Stati Uniti
Oltre 2 anni di utilizzo dell’app
Shopventory Inc ha risposto 12 maggio 2023

Thank you for leaving a 5-star review of Thrive! We appreciate the feedback :-)

Data modifica: 21 maggio 2021

Shopventory is an increasingly helpful tool with new features coming out often, but its Customer Success team is unbelievably patient and communicative and I've frankly never in my life chatted with someone as invested in solving an issue as Ruth was in our multi-day ongoing conversation, even given a challenging and frustrating problem that went well beyond her or my control. We're still working through the issue now, but I know we'll have it resolved soon enough because of the confidence that Ruth instills in me for Shopventory.

TapRm PA
Stati Uniti
Oltre 2 anni di utilizzo dell’app
Shopventory Inc ha risposto 7 giugno 2021

Hi there and thanks for your great review!

We appreciate the comments about our app feature set and we're always launching new features based on feedback from folks like you. Keep it coming!

We'll pass along the kudos to Ruth. She's awesome!