レビュー (119)

総合評価
4.9
評価レベルごとの件数
  • 評価の94%は5つ星です
  • 評価の2%は4つ星です
  • 評価の1%は3つ星です
  • 評価の0%は2つ星です
  • 評価の3%は1つ星です
2022年11月29日

We had been looking for an inventory app for some time now that would work for our needs and this has delivered. The customer service is very responsive, Dean was great answering questions and showing me how the program will work to make sure it would be a great fit for our needs prior to installation. The customer service continued is over the top, especially Kayla & Nay who have been wonderful to work with. It has been great being able to start a chat, knowing that they would jump in to continue with the same people without having to start over. They have great tutorial videos for just about everything, visual is better than reading instructions. Being able to communicate with Loom videos back and forth expedited the conversations to faster resolutions. We had run into several hurdles to make everything function with our specific data input and work correctly with our online store, they were able to solve everything. The reports are easy to access, tracking/audit logs are great to have, bonus feature they go back further than Shopify's 250. So much information in one place has been a huge time saver. A great feature is setting up different pars for different variants help me keep an eye on everything with emails letting me know it is time to reorder. This has become a real timesaver!

Sabattus Disc Golf, Inc.
アメリカ合衆国
アプリの使用期間:1年以上
Shopventory Incが返信しました 2022年12月30日

Hi and thank you for the wonderful review!

It's great to hear you've using Thrive to connect your physical and online sales channels. Huge timesaver!

Our customer care team is thrilled to hear you enjoyed working with them during the setup process. We will make sure to pass along your compliments!

2022年1月13日

Shopventory has been a major asset to our boutique Southern TurnStyle in Tyler, TX. It has allowed me to quantify and track my sales so well! Tim was very proficient in helping us navigate through it all! Thanks Tim and the Team at Shopventory! Rachael Hanson

Southern TurnStyle Boutique
アメリカ合衆国
アプリの使用期間:1年以上
Shopventory Incが返信しました 2022年1月24日

Hey Rachael! Thanks for the great review. We're happy to hear that you've enjoyed working with Tim on our team and we'll share the kudos with him!

2023年11月3日

Rio was very personable and attentive. It was nice talking to someone who actually seemed like a real human being. Very good customer service.

Trackhouse Entertainment Group
アメリカ合衆国
アプリの使用期間:約1年
Shopventory Incが返信しました 2023年11月8日

We're pleased to hear that you had a positive interaction with Rio! Providing personable and attentive customer service is important to us, and we're glad that Rio made you feel like you were talking to a real human being.

2023年7月18日

This app has been a game-changer for my business. Syncs between Clover and Shopify perfectly. All of my orders and inventory are in one place. And also their customer service is amazing too. I can't say enough about it. For everything that I am getting with this app and its ease of use, it is worth every penny!!

GOHAN Market
アメリカ合衆国
アプリの使用期間:約1年
Shopventory Incが返信しました 2023年8月31日

What a great review! It's wonderful knowing you use Thrive to sync Clover and Shopify. That's what we do best!

2024年1月2日

We have been using thrive for the last 4 years and absolutely love it. they have amazing customer support that is always available. They are always able to help no matter the issue. We have used through multiple integrations of POS systems. They also continue to update their software to be more user friendly and to create more offerings within the software with out charging you extra. Big fan

BHC Gilbert
アメリカ合衆国
アプリの使用期間:約1年
Shopventory Incが返信しました 2024年1月16日

Thank you for your loyalty and fantastic feedback on Thrive over the past four years! We're delighted to hear that you love our software and find our customer support consistently amazing and helpful. It's great to know that our software has adapted well through multiple POS integrations and that you appreciate our continuous updates and added features without additional charges. Your enthusiasm as a big fan is incredibly motivating for us. We're here for any further support you need and look forward to continuing to serve you!

2023年5月31日

Rio was awesome! He guided us through the setup and was very thorough in explaining each step. Very happy so far. Thank you Rio!

peacesoffashion
アメリカ合衆国
アプリの使用期間:約1年
Shopventory Incが返信しました 2023年6月1日

Thanks for this 5-star review! We'll make sure to pass along the kudos to Rio. He'll be happy to hear it!

2023年9月11日

Shopventory is a game changer!!!! I can't think of any other software that would allow me to manage 2 B&M locations with an online store, without having some type of engineering degree

The Vapor Studio Austin Texas
アメリカ合衆国
アプリの使用期間:11ヶ月
Shopventory Incが返信しました 2023年9月15日

Thank you for your 5-star review! Thrive is a great tool to sync multiple retail locations as well as an e-commerce site :-)

2023年2月10日

My team & I recently moved to Thrive by Shopventory and I cannot express how helpful & response their customer service team was! I had many questions throughout the set up process and they were always happy to help with step by step instructions (and I ask a lot of questions!)
We also love the app! It is a great addition to our ecommerce & brick & mortar store

The Urban Grape
アメリカ合衆国
アプリの使用期間:9ヶ月
Shopventory Incが返信しました 2023年2月20日

Thank you for your review and trusting us with the transition of your business! We're happy to help you get situated in our app and are looking forward to working with you over the years.

2023年2月23日

We can talk about how Thrive is an amazing product, but the best experience by far is their customer support. Working from Australia time zone it's so hard to talk to someone live in USA, but these guys are awesome at patiently waiting. Shoutout to Alejandro from live chat, I would've quit this app in frustration otherwise. Heroes.

sydneycityaquarium
オーストラリア
アプリの使用期間:9ヶ月
Shopventory Incが返信しました 2023年3月3日

Hi and thank you so much for your 5-star review!

We appreciate hearing that you enjoy working with our customer support team. They're here to help keep you happy!

Please let us know if you have any specific feedback about our app. We'd love to hear it.

2022年10月11日

Shopventory is amazing! Having one application to manage inventory for our store-front and online store makes inventory management a breeze. The system is easy to use and customer service is helpful with answering questions and resolving issues. They provide the necessary features plus more while also providing support when needed.

Biva Beauty Boutique
アメリカ合衆国
アプリの使用期間:8ヶ月
Shopventory Incが返信しました 2022年12月30日

Hi there and thank you for your review! We're happy to hear you're enjoying our app and our support team. Cheers to 2023!