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Great app that links our in store inventory with our online inventory. Has been a wonderful product to use. It is very intuitive and simple. We have had a few issues, but the customer service and engineers are always very helpful and quick to take care of the problem. 5 stars!
Hi there and thanks for the 5-star review! We're glad Thrive has been adaptable for your business needs and that we were able to help you work out any kinks with the platform. We appreciate you as a customer!
I have been using this app for some time now and it's basically essential to my business. The customer service is good too.
Thank you for the review! Let us know what else we can do to help you grow your business. We're happy to have you as a customer!
Robust and affordable with unmatched customer support. I wouldn't even call it customer support, it's more like having a team of experts ready to fully devote themselvs to you. We're a medium sized company with many complex moving parts, i.e. retail, wholesale, warehouse, manufacturing, e-commerce, and fulfillment center. Shopventory has completely streamlined how we caculate cost, stock counts, and internal data for our multi channel system of operations. With all software solution systems, Shopventory is not without its limitations. But there is no perfect system that will meet the specific needs of every business, and that should be obvious. Shopventory has enabled us to make smarter business choices through data and analytics that are imperative for operations, development and overall growth. Shout out to Miranda for spending several weeks with me developing a system that works best for our company.
Hi there! Thank you for the great review.
We're glad to hear that you've had a great experience with our customer service! We'll definitely let Miranda know you send the compliment :-)
It's also awesome to hear that you're getting good use out of our multi-channel capabilities to sync up your catalogs and counts across all sales channels. That's one of Shopventory's strengths!
Make it a great day!
This app helped our small business tremendously! We used Shopventory to connect our brick & mortar POS system (Clover) to our e-commerce inventory (Shopify). It worked seamlessly and the customer service team is truly remarkable! Roslind was available to help every time I had a question (and I had at least 100+ in those beginning weeks). Highly recommend this app if you are looking for an inventory management system!
Hi, we're thrilled Shopventory has been so helpful for your business! We strive for that great experience of everything working the way you need it to, with a team of pros on your side. Thank you for the great review. We look forward to continuing to work with you, and will be sure Roslind receives your compliments!
Very responsive customer service. They take their time and explore all channels to help find solutions to problems if there is one. Very patient and will follow up to make sure things are running smoothly.
Hi and thank you for the review!
We're happy to hear that you lean on our great customer service team to get the guidance you need. We're here to help!
This app has changed our lives! We use multiple sales channels + Shopventory has made life so much easier to track inventory + see sales trends across the board. Their customer service is also phenomenal!
Hi there and thanks for the 5-star review! We're happy to hear your lives changed after using Shopventory.
Syncing up multiple sales channels to track inventory and see trends is very is very important in a business and we try to make it easy for you! We're glad that you're getting the results you need.
We LOVE this app! The customer service reps are ALWAYS there to answer any questions we have and walk us through whatever we need! Super friendly staff also!! So glad we made the switch!
We love our customers that love our app. We are glad you decided to make the switch to Shopventory! Our staff loves working with businesses like yours and we look forward to continuing to help you as your business grows.
A straightforward tool with well-organized details and options. Easy to use and makes a world of a difference when tracking inventory and syncing with the POS. Another favorite factor is how friendly and readily available the Support team is!
Hi there! Thank you so much for the great review.
We're happy to hear that you're enjoying Shopventory and maximizing your inventory tracking. Connecting different POS devices and locations is what we do best!
We also love hearing that you're a fan of our customer support. Our favorite thing we do each day is helping our customers grow their businesses!
We had been looking for an inventory app for some time now that would work for our needs and this has delivered. The customer service is very responsive, Dean was great answering questions and showing me how the program will work to make sure it would be a great fit for our needs prior to installation. The customer service continued is over the top, especially Kayla & Nay who have been wonderful to work with. It has been great being able to start a chat, knowing that they would jump in to continue with the same people without having to start over. They have great tutorial videos for just about everything, visual is better than reading instructions. Being able to communicate with Loom videos back and forth expedited the conversations to faster resolutions. We had run into several hurdles to make everything function with our specific data input and work correctly with our online store, they were able to solve everything. The reports are easy to access, tracking/audit logs are great to have, bonus feature they go back further than Shopify's 250. So much information in one place has been a huge time saver. A great feature is setting up different pars for different variants help me keep an eye on everything with emails letting me know it is time to reorder. This has become a real timesaver!
Hi and thank you for the wonderful review!
It's great to hear you've using Thrive to connect your physical and online sales channels. Huge timesaver!
Our customer care team is thrilled to hear you enjoyed working with them during the setup process. We will make sure to pass along your compliments!
Shopventory has been a major asset to our boutique Southern TurnStyle in Tyler, TX. It has allowed me to quantify and track my sales so well! Tim was very proficient in helping us navigate through it all! Thanks Tim and the Team at Shopventory! Rachael Hanson
Hey Rachael! Thanks for the great review. We're happy to hear that you've enjoyed working with Tim on our team and we'll share the kudos with him!