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Very helpful and receptive. Also funny. They are real people not bots so don't talk to them like bots.
Hello and thank you so much for leaving this review! We're happy that you're enjoying the Thrive app.
Great app and excellent customer service. I also like how many integrations have.
We began using Shopventory because we needed real time inventory numbers, a tool that kept track of our COGS, and also offered sales reports. Using Shopventory is super user friendly, it integrates fully with Shopify, Square and Clover. We input all of our inventory items (including COGS, retail price, quantity of the item) through Shopventory first and Shopventory pushes all the date to Shopify. Cannot say enough wonderful things about this app. Not to mention, their customer service team is top notch and very knowledgeable!
Thank you so much for the kind review! We're glad to hear that you're using Shopventory to optimize your inventory across Shopify, Square and Clover!
Danielle not only created a report I needed but then sent me a video with her voice over showing me exactly how to create and manipulate the report to meet my needs.
Thanks for leaving your great review of Thrive! It makes us happy knowing Danielle was able to help you.
I have been using Shopventory for a couple of years now to sync with Shopify and Clover. The customer service is exceptional and the product is working amazingly well. I no longer have to be concerned about overselling...syncing is on point. And, if I run into issues, the Shopventory team is amazing!
Hi and thanks a ton for the 5-star review! We're happy to hear that you've been able to use Shopventory to prevent overselling between Clover and Shopify.
So far, the App seems do be doing well. I'll follow up to rate it appropriately if anything is off. Alejandro was a great help with his product knowledge, patience, and was overall fun to work with.
Hey there - we appreciate your 5-star review!
Alejandro is wonderful and we'll share the kudos. Have a great day!
Shopventory is a must have app to organize and have more control of the business. The customer service is always available and have all the tools explanation. There is much more we can do to make easier to run the business. Totally recommend.
Hi there and thanks a ton for the 5-star review!
We're looking forward to helping you learn more of the Shopventory platform over time. Send our customer service team a message if you ever want to line up a training!
Natalie was super good and patient when I reached out.
She took her time to manually sync every single product which had sync issue I provided and made them work right away.
She was very professional and nice.
Great experience!
We appreciate your 5 star review and giving Natalie your compliment! We're happy to have you as a customer.
I found myself in a jam after moving my store, I thought I was being clever in adding a new "location" with my current address... totally messed myself up! The products I most recently added weren't showing up online or in-store... they took such good care of me and helped me out to fix it all! They literally held my hand and walked me through it step by step, and even made videos for me so that I could more easily understand what to do! I couldn't have asked for better support!
Hello! We're happy to hear you landed in the right spot with our customer care team. We're here to help!
I don't have words to describe how much I love the customer service of this app. This is great. I been using this app more that 5 years by now.
We appreciate your 5-star review! We love having you as a customer and we can't wait to see you grow your business even further.