Avaliações (14)

Avaliação geral
2
Pontuação por nível de classificação
  • 50% das classificações são de 5 estrelas
  • 7% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 7% das classificações são de 2 estrelas
  • 36% das classificações são de 1 estrelas
13 de fevereiro de 2025

Caused a ton of issues at checkout and customers could not finalize their purchase.

Sole Premise
Estados Unidos
Aproximadamente 1 hora usando a aplicação
Editado a 14 de junho de 2022

Had a few problems that the app was not able to rectify, however the customer service team was able to quickly fix this. Awesome service Adam!

Seaga
Austrália
Mais de 2 anos usando a aplicação
Editado a 25 de março de 2024

no it still shows on my site and its confuses my customers I won't reomove something thats true and hasn't been fixed

Cashmereliving 758
Estados Unidos
Aproximadamente 1 ano usando a aplicação
Questão respondida por Gravity Software 21 de março de 2024

Hi, I've sent you email to your Gmail email account (just as you asked to do) asking for the request access code as I need access to your account in order to check the issue.
It would be great if you could also send me a screenshot as what you see may even not belong to our app.
You haven't replied to any of my emails. It looks like none of your emails are working and there is no way to communicate. Please reply to email I've sent to you yesterday to your Gmail account.

Kind regards,
Magda

21 de novembro de 2022

the app works fine doing what it's supposed to do, and support is super-fast and effective.. super positive

No War Factory
Itália
8 meses usando a aplicação
12 de maio de 2023

Why js it still on. the page after install??
Terrible app. If othes have had this problem, be public about uninstall issues.
NO Transparency.

LittleBlackPastryBox PLT 202304000497 (LLP0034424-LGN)
Malásia
6 meses usando a aplicação
Questão respondida por Gravity Software 13 de maio de 2023

Thank you for your review. I checked your store and I can confirm that the application code has been deactivated. It could be the browser cache that causes the problem. Please try to clear your browser cache and you should no longer see the content that comes from our application.

21 de junho de 2024

How to uninstall this app

Zuari Foods
Índia
Aproximadamente 1 mês usando a aplicação
Questão respondida por Gravity Software 22 de junho de 2024

Seriously? Do we get 1 star because you can't figure out how to uninstall an app in Shopify? Go to google.com and type "how to uninstall a shopify app". Is it that difficult? You have the app support and Shopify support both available to help you with uninstalling the app. It's as easy as removing an application on a mobile device. Also I checked your account and I've seen that you have already uninstalled the app. What is your problem???!!!

26 de maio de 2022

Incredibly easy set up even with my custom theme. I had a slight display issue due to my theme and support fixed it right away! Fantastic app, fantastic support team. Thanks Adam!

Arte Italica
Estados Unidos
2 meses usando a aplicação
22 de março de 2022

I really like this app. Easy to use. Works great. I needed some customizations for my site and tech support got back to me right away and was so helpful. I highly recommend!

Dareth Colburn
Estados Unidos
Aproximadamente 1 mês usando a aplicação
Questão respondida por Gravity Software 22 de março de 2022

Thank you for taking the time to leave us such an amazing review! It's much appreciated.

All the best,
Adam

Editado a 20 de dezembro de 2022

App works well and is able to be customised to suit page. Team was quick and helpful in resolving any questions.

Whiter Smile
Austrália
12 dias usando a aplicação
Editado a 28 de novembro de 2022

Thank you for fixing the issue I had. The app is working perfectly now. I should have just asked you to install it for me instead of doing it myself.

Adunni Organics
Estados Unidos
8 dias usando a aplicação
Questão respondida por Gravity Software 28 de novembro de 2022

Thank you for your review.

Didn't you install any other applications? I checked your pages. There seems to be an issue on your collection pages but honestly it doesn't look like it was caused by our application. The code "assign compare_at_price = target.compare_at_price..." doesn't come from our application. Our team replies to all support requests within 12 hours. You sent us a message an hour ago. We would love to help.