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Caused a ton of issues at checkout and customers could not finalize their purchase.
How to uninstall this app
Seriously? Do we get 1 star because you can't figure out how to uninstall an app in Shopify? Go to google.com and type "how to uninstall a shopify app". Is it that difficult? You have the app support and Shopify support both available to help you with uninstalling the app. It's as easy as removing an application on a mobile device. Also I checked your account and I've seen that you have already uninstalled the app. What is your problem???!!!
Why js it still on. the page after install??
Terrible app. If othes have had this problem, be public about uninstall issues.
NO Transparency.
Thank you for your review. I checked your store and I can confirm that the application code has been deactivated. It could be the browser cache that causes the problem. Please try to clear your browser cache and you should no longer see the content that comes from our application.
no it still shows on my site and its confuses my customers I won't reomove something thats true and hasn't been fixed
Hi, I've sent you email to your Gmail email account (just as you asked to do) asking for the request access code as I need access to your account in order to check the issue.
It would be great if you could also send me a screenshot as what you see may even not belong to our app.
You haven't replied to any of my emails. It looks like none of your emails are working and there is no way to communicate. Please reply to email I've sent to you yesterday to your Gmail account.
Kind regards,
Magda
App works well and is able to be customised to suit page. Team was quick and helpful in resolving any questions.
I really like this app. Easy to use. Works great. I needed some customizations for my site and tech support got back to me right away and was so helpful. I highly recommend!
Thank you for taking the time to leave us such an amazing review! It's much appreciated.
All the best,
Adam
Incredibly easy set up even with my custom theme. I had a slight display issue due to my theme and support fixed it right away! Fantastic app, fantastic support team. Thanks Adam!
The app seemed promising but it adds a strikethrough to the "pay in 4 installments" message from shop pay on product pages, and I have had no response from support after repeatedly contacting them. Now that I've uninstalled the app, it seems that the "apply discount" box is still stuck on our product pages. This could have been a great app if we could get support for it.
UPDATE: It seems that their responses aren't able to get to my inbox for some reason (I've checked spam and am still getting everything else so I'm not sure what's up). We've gone with another app at this point, but I've added another star to my review for their efforts.
Thank you for your review.
You contacted our support three times. Each time we replied to you. Please check your mailbox rosal***@sock-dreams.com . We tried to access your store but the store is protected with a front-end password. We need to get access to your store in order to help.
Had a few problems that the app was not able to rectify, however the customer service team was able to quickly fix this. Awesome service Adam!
Thank you for fixing the issue I had. The app is working perfectly now. I should have just asked you to install it for me instead of doing it myself.
Thank you for your review.
Didn't you install any other applications? I checked your pages. There seems to be an issue on your collection pages but honestly it doesn't look like it was caused by our application. The code "assign compare_at_price = target.compare_at_price..." doesn't come from our application. Our team replies to all support requests within 12 hours. You sent us a message an hour ago. We would love to help.