Avaliações (20)

Avaliação geral
3,1
Pontuação por nível de classificação
  • 70% das classificações são de 5 estrelas
  • 5% das classificações são de 4 estrelas
  • 5% das classificações são de 3 estrelas
  • 10% das classificações são de 2 estrelas
  • 10% das classificações são de 1 estrelas
1 de junho de 2024

App has great potential, but limited usage and no support.
Customer service is non existent. Tried to reach multiple times.... nothing but crickets

Essential Stencil
Estados Unidos
4 months usando a aplicação
1 de maio de 2024

App is great but support is not so great. I have been having issues with mobile and no response back yet from support to fix. Hope to here from them soon

XOfromsoho
Estados Unidos
About 1 month usando a aplicação
27 de março de 2024

The app in theory works alright. I like that it pops up on the site during a live show. However, the functionality is lacking in a few areas. 1. People cannot access the comment section during the show from any type of mobile device only a desktop. The problem is most traffic comes on the shows via mobile devices. 2. This one is huge, people can add items to a shopping cart from the show, however, when they go to checkout, they get an error page. In order to checkout, they have to leave the show. Most people are either leaving the show with stuff in a cart and then never coming back which is a huge loss in sales. I have reached out to support only to get a response that they are working on it. To pay the monthly upgraded price for a system with such flaws is not sustainable.

Roulhac Fashion Boutique
Estados Unidos
About 1 month usando a aplicação
22 de março de 2024

Good app but terrible customer service - come on guys the app is great but I have been trying to get someone to help me for 4 days - nobody ever mans live chat, no responses to any messages, no transparency or any line of communication just a non-responsive ticket service - you are really letting yourselves down - particularly for new customers trying to get started and experiencing issues - what do customers have to do to get help??

Uno Lusso
Reino Unido
3 days usando a aplicação
15 de dezembro de 2022

Great application. The set up is really easy. Customer support does his work. I am huge fan of the app!

Spoon of Change
Alemanha
About 1 year usando a aplicação
23 de agosto de 2022

Live shopping is a must have for d2c! Showday helped us cracking this new channel and get the most out of our influencer campaigns, great customer support! Recommended.

JAMPY
Itália
About 1 year usando a aplicação
Questão respondida por Showday 17 de outubro de 2022

Thank you for the review, glad you're able to maximize monetization of your campaigns! 🙌🏼

21 de dezembro de 2022

Fantastic experience so far - tech was quick to help and excited to see what results we get!! Would reccommend

Earl Spirits
Alemanha
About 1 year usando a aplicação
15 de novembro de 2022

Showday is great for getting the most out of our video content!! Really easy to use and great customer support

MERME Berlin
Alemanha
About 1 year usando a aplicação
Editado a 27 de junho de 2023

I love this app, at first it didn't work well. But they really helped and worked on it so it would work great on the website. I'm glad a stuck with it and didn't go to another. It is user friendly. sooo easy to use. Customer service gets back with you fast. My customers love it! Thank you.
Update: Unfor, this app is not working well. I am noticing alot of buffering. Which I don't have issues with on facebook. It also kicks people out who are watching it and goes off line. I'm now having a hard time getting ahold of someone. This was my favorite app and really disappointed.

Chef Gina's® Mini Food
Estados Unidos
10 months usando a aplicação
Questão respondida por Showday 18 de outubro de 2022

Thank you Chef Gina, happy we were able to sort things out and you're loving it!

20 de junho de 2023

We have been using the app for about 2 months and can highly recommend it. The functionality is amazing and support is available quickly when needed.

CITYFRAMES
Alemanha
8 months usando a aplicação