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I have been using Shuttle for over a year now and I'm very happy with the ease of installation and reliability of this app. Saves me so much time!
This app is essential for my business. It save us time and works great to upload all my Etsy items to my Shopify store. From all the apps I've used, this is by far my favorite one. I highly recommend.
Thank you for your review! Happy to read Shuttle was able to save you time :) And as usual, please don't hesitate to contact me with any questions!
Best!
Nimo @ Shuttle
Used this app to import our reviews from Etsy. Works great! The customer service from the team was amazing and very helpful!
Great app. So much easier than trying to reconfigure the Etsy CSV data file for uploading to Shopify. And imports much more data: price variants, product categories, SKUs, and customer reviews - all impossible to do using the CSV data file. Highly recommended, and great value for money!
They immediately help in the best way possible. It is very simple to use. I definitely recommend it to everyone.
This is a phenomenal app. I have been using it for several years, and new features are always being added. This was the answer to my solution to sync my Etsy shop with my Shopify store. It has just about every feature you could want, and the customer service is excellent. It is fairly easy to use, and very customizable. You can even export your reviews from Etsy, which is incredible! You can choose what to export or sync. I have tried another Etsy importer app but this is the best one out there! None of them sync as seamlessly as this one does! I believe it is well worth the investment for the time you will save.
Hi!
Thank you so much for taking the time to write this wonderful review! I'm VERY happy to read that you find Shuttle useful and time-saving!
Thank you again, much appreciated – if you have any feature you think is missing, please don't hesitate to drop me a line. I'll be more than happy to implement it :)
Best!
Nimo
In summary, you're going to have to go into each review on Etsy and manually copy the "Ship To:" name and the proper email, as well as modify the review title, date format, diacriticals in French, Spanish, Swedish, etc., and hours of other edits. Why not just copy the review and the product name while you're there and paste them into Shopify's free sample CSV? You don't get useable data to import into the Product Reviews app for your $70 annual license with this app.
Full Review:
Disappointed. Not good for exporting product reviews from Etsy. Trial version does not let you export sample reviews to find out that they don't export easily or accurately. You're better off manually filling in the sample CSV file included on Shopify's free Product Reviews app because four of the 11 columns need to be manually modified to be of any use. Three of the columns are filled with identical data, so you're really only getting an accurate import of the product name and the text of the review -- unless it's in French or any other language that has diacriticals, because diacriticals don't export properly in UTF-8. (Several of my reviewers have diacriticals in their names and wrote reviews in French, Spanish, and Swedish.)
2. Etsy doesn't have a review title, but Shopify does. The software's solution: Cut the first 60 characters and paste them into the title field. To make the titles readable, you need to manually edit each one for readability, both for visitors and for SEO spiders.
3. Starred reviews without text are not exported from Etsy. Shopify's app requires text. You can change the text to something like "Five Stars!" but that probably doesn't have much SEO value or assure customers reading your reviews that you're a legitimate business.
4. User names or shop names are exported from Etsy instead of the "Ship To:" name, which is necessary if you would like to use the data for direct marketing or advertising on Google, Facebook, and Bing to find look-alike audiences.
5. Etsy doesn't export email addresses, according to the developer. Shopify's Product Reviews require an email, so the developer decided that User_Name@example.com would be an effective work-around. Again, your SEO and marketing will not benefit from bogus emails, so you have to manually transfer them from Etsy to your CSV file.
6. Only about 20% of the reviews will upload because the date format in the exported CSV is wrong. The developer suggested checkin the date format box on the import dialog for Product Reviews. What results is dates like January 11, 0001. That will definitely be flagged as bogus by search engines, so you have to manually modify the date format as well. Once this happens, you must manually find all of the bad date reviews and delete them, or alternatively export your data to a spreadsheet, delete all of your Shopify reviews, and reimport after correcting the dates. Easy peazy, right?
Billing is for a 12 month license. Not really worth $5.75/month for a full year. I would rather be billed $10 a month and cancel after finding out that it's more work that it's worth. Hopefully it works for those who just want to export product listings.
Thank you for the information and for leaving the detailed review, even tho it was not a happy experience for us to learn how unhappy you were and read the review, I still would like to thank you for taking the time to write it.
First, I would like to clarify that Etsify is not a yearly subscription, but a one time fee of 69USD. I’m disappointed that this has been mentioned in the review, since we specifically clarified this through our email conversation.
In any case, we’d still love to make you a happy customer! please note that you can use Etsify forever (as mentioned before), so, if you still want to use it to transfer future reviews, we’d be happy to make it better for you (if we can)!
Responding to the review points now:
2. That is true, Etsify must include listing titles in the CSV for it to be not rejected by Shopify. The best solution we could think of is using the content as the title, if that is not a good enough of a solution - we’d love to hear other suggestions, and we would definitely do the best that we can to implement this suggestions :)
3. Again, very true. I wish Shopify would let us do something about it, but it does not :/ You could choose not to import reviews without content (through the Export reviews settings). You could also add ‘This review has on content’, which is contextually correct.
4. That is a great idea! And I wish you would have suggested that before you posted the review (we will try to implement it any way hehe, thanks!). As mentioned before, we love adding new features and making Etsify the best for our customer needs. Any suggestion is most welcomed. We added more than 15 new features in 2018 based on our customers suggestions.
5. Etsy does not include reviewer emails to protect their privacy. We had to come up with an accepted emails for the customers. Please note that transferring personal data such as emails and making them publicly accessible, as it would be in Shopify, is illegal (for us, at least).
6. As to the Dates, the dates are stored in the correct format in the CSVs, we specifically checked your CSV files and the reviews were correct (we even didn’t receive any date related errors from Shopify when we tried a test import). Our best guess is that the date format has been changed when you manually changed the CSV file.
Again, thank you for your review!
This app used to work fabulously managing inventory across my Etsy and Shopify store when it was simpler and called Syncr. Since becoming Shuttle, this app has caused so many issues which have not been easily resolved. The new interface is extremely confusing - too many options. I have updated this review from a 1 star to 3 stars because the developer responded to me and it appears to be working currently (after several failed inventory moments which resulted in items being oversold)
Hello, Thank you for taking the time to leave the review! Happy to read Shuttle is working well now! Sorry for the misunderstanding during our initial support interaction, I was not aware you needed assistance to turn on the inventory syncer :/ It was turned off all this time; that's why Shuttle did not monitor your stock levels. Again, apologies for the confusion, and happy to read everything is working okay now! Please don't hesitate to contact me with any questions!
This app has made such a difference to our business. We would have given up on maintaining an Etsy site alongside our Shopify store long ago without it. Nimo is constantly adding new features making it better and better.
Hey! Thank you very much for taking the time to share your feedback! It's wonderful to hear that we've helped make managing your Etsy shop alongside your Shopify store more manageable, seriously :) Thanks again, and please don't hesitate to reach out if you ever miss any specific feature or functionality in Shuttle!
I would not want to be with out this app. Inventory syncing between Etsy and Shopify is a dream and saved so much time. New Etsy reviews are automatically exported each month so I can upload to Shopify and products can easily be transferred between the 2. It's easy to use once you learn where everything is and the support is fabulous too. I highly recommend. Edited to add that reviews which are imported into the judge.me app can now be marked as a verified customers which is a big plus for me. Thank you.