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Had an issue with Shopify descriptions not updating on Etsy, and while it took a bit of time to get a resolution, the team were super quick with replies and really helpful throughout. We tried a few different solutions, and they stuck with it until we got it working. Great service and support—highly recommend!
I’ve been using Shuttle to transfer and update products between my Etsy and Shopify shops, as well as importing reviews and syncing orders. It’s been amazing and has saved me tons of time! I’ve tried several similar apps, but Shuttle is by far the best. The support team has also been super helpful and quick to respond whenever I had questions. Highly recommend!
Great app!! Been using it since I started over a year ago and it's made it so stress and hands-free being able to manage my stock between Shopify and Etsy.
Being able to alter stock on both places using this app makes things incredibly easy and streamlined too, highly recommend!
I recently switched from Billbee to Shuttle, and it has been a game-changer for my business! Billbee was far too complicated and often felt overwhelming.
Shuttle, on the other hand, is incredibly easy to use. Even when something doesn’t work right away, their customer care team is outstanding—fast, clear, and super helpful. Plus, they’re friendly, which makes the experience even better.
If you’re looking for a seamless, user-friendly platform with excellent support, Shuttle is the way to go!
Genuinely don't know where I'd be without this app! I was fixing stock between my two stores manually and it was such a pain! Then I found this app! But it works so much better than expected. Never had it mess up once. I can even adjust the stock on my Shopify and it will automatically update it on my Etsy without me having to do it. The one time I had a question they answered me quickly and professionally. Very happy with Shuttle!
I'm giving this app 2 stars. The customer service is practically non-existent—I've been reaching out for 6 days and still haven’t received a reply. Additionally, when importing products from Etsy, the app often fails to import them correctly, creating a separate listing instead. It also doesn’t import the cost per item, which is causing major issues for me. I’m now showing over 10k in sales but with no margin, which is making tax calculations a nightmare. I’m going to uninstall this app.
Hi! Thank you so much for taking the time to write this review! I wanted to let you know that I have replied to your message but haven't received a response from you. Could you please confirm if your Shopify email is correct?
Regarding the cost per item, unfortunately, since Etsy does not provide this information, Shuttle cannot transfer it to Shopify. We are unable to determine the cost per item. As for creating separate listings, this is usually resolved by a simple adjustment in the duplicate detection setting.
Please don't hesitate to contact us from a working email to support@shuttleapp.io, and I'll make sure that all your issues are addressed promptly. Best! Nimo.
When it works well, it's great. The stock syncing and kit bundling used to work well but now it will randomly mess with my stock amounts, which is costing me sales. For instance I had 50 of one item in stock and it randomly changed it to 0 and I didn't realize for days. I've turned off automatic syncing and just do it manually for now. For something so expensive it shouldn't be causing more problems than it solves.
Hi! Thank you for taking the time to share your feedback. I'm truly sorry to hear about the issues you've experienced with Shuttle's stock syncing. We understand how important accurate stock levels are for your business.
After investigating the issue, we found that the stock level for the item in question decreased gradually due to consistent sales, rather than dropping suddenly to zero. However, we want to ensure everything is working as expected for you.
I have reached out to you, but have not received a response. Please feel free to reach out to us directly through the support bubble in Shuttle, so we can assist you further. We value your business and are committed to resolving this issue. Best! Nimo
Amazing! So much better functionality and easier to use than other apps I have tried.
Highlights are; ease of use, setting up listing rules, awesome automations (e.g. 3 options to 2, to accommodate Etsy), pricing rules, handles variations with ease...and much more!
Shuttle have set up the introduction so easily I didn't even need any help setting up and getting listings to Etsy sorted :)
As someone with a rapidly-growing Etsy shop, the thought of building and syncing it with a new Shopify site was seemed like a massive technical challenge. That’s where Shuttle came in, and honestly, they’ve been a lifesaver. The migration and syncing, which I thought would be super technical and tricky, have been smooth sailing with Shuttle. Actually more than smooth – they have opened up new growth opportunities that i wasn't even aware of. During this process I evaluated each and every solution on the market along and nothing came close to what Shuttle has to offer.
Every little hiccup or scenario I thought would be an issue, they’ve had a solution ready. And it’s all been way easier than I expected. Plus, a huge thank you to Nimo from Shuttle’s support team—absolute star! His patience and expertise have made all the difference, and it’s just been a fantastic experience working with him.
Seriously, if you’re looking to bridge your Etsy and Shopify businesses, Shuttle makes it feel like a walk in the park. This solution is worth 100x what they are charging.
Thank you Nimo and the Shuttle team!
- Andy
Everything I need to synch my Etsy Shop and Shopify. Makes my life soooo much easier and the customer service is really great!