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Incredible support and service! onboarding was quick and seamless.
I've just signed up with Sidr and am blown away by the functionality, reporting, ease of use, and customer service provided! And all for about 1/5 the cost of Avalara. Sidr provides a needed service for start-ups and small businesses who ship products to various locations, and without overcharging. Highly recommend!
Jessica
Super Pacific, Inc.
Our company has tried several sales tax app; however, this app is the most intuitive, user-friendly app on Shopify for sales tax. Customer support was helpful and quick. Highly recommend!
Incredible customer service. I think Tongbo answers questions 24/7. Seriously Tongbo, when do you sleep? ;) I was skeptical in the beginning because it is a newer app and I had horrible customer service experience with Avalara and TaxJar. HORRIBLE. But Tongbo and SIDR are hands down the best app we have installed, ever. All of our states that we have Nexus in, they have registered for Sales Tax licenses and with the states on auto file everything has been seamless.
This company is a life saver. They make filing state taxes SO easy. Their customer service is amazing. I honestly can't say enough great things!
Big kudos to Sidr Tax for being a lifesaver with my taxes! I did my homework, called around, and tried a bunch of apps before stumbling upon these folks. Let me tell you, they really delivered.
Sidr Tax got me all sorted out and up to date with my taxes. The best part? They've been super easy to talk to and kept me in the loop every step of the way. Compared to other places I checked out, their price is a steal for the quality of service they provide.
If you're on the lookout for tax help, give Sidr Tax a shot. I'm glad I did, and I'm betting you won't be disappointed either. Props to the Sidr Tax team for making this whole tax thing a breeze! ⭐⭐⭐⭐⭐
just started using them but so far so good! they're really clear and helpful with setting things up and just filed my first one today! it feels so worth it to have this worry off my back
We are a new customer and have -0- regrets picking and using this app. So far, the customer service has gone above and beyond helping us get caught up and the actual app is so helpful and easy to understand.
Great solution to filing and paying sales taxes!
Love it so far! customer service has been great!
Customer service is extremely responsive and very helpful. They helped me back file taxes and set up automation moving forward. I've only used them for a few weeks - but so far, amazing!