Sidr ‑ Sales Tax Automation

Sidr Tax has been exactly what we needed for our growing business and increased sales tax filing demands. I have been very happy with the app and especially with the customer service (it feels like you have your own account manager!). I had used Avalara and Taxually in the past but both had such high costs and very poor customer service. I would definitely recommend Sidr Tax for filing business sales tax returns.

DON'T WASTE YOUR MONEY ON AVALARA!

I'm the tech/ops manager for Make It Happen Media and I never leave reviews for apps but I feel like I really had to for Sidr.
We have 2 other stores that have separate shopify accounts and since they're all underneath our account it makes it very easy to separate which sales and reports go to which store, you can even combine all the sales for stores if you have to combine the tax information under 1 EIN.
Their customer service team is truly unmatched.
When we first implemented this app at the end of last year, they didn't split the food tax vs state tax for Illinois. I brought this to their attention, and their team got to work coding and brought the feature to the platform. Not only that, but they actually updated me and let me know when they did this. This might seem like a small feat but I've been designing sites for over 8 years across every platform you could think of and its so rare you're personally notified about a feature you inquired about.
10/10 5/5 100/100. I've tried a few other apps before we landed on Sidr and it hasn't ever let us down!

We switched from Avalara to Sidr when our shop converted to Shopify and Tongbo and team not only made our transition so smooth and provided round the clock support to ensure our data and needs were met from Day 1. Since then, after 6 months, we continue to receive excellent service (you would think we're their only client, they make you feel that valued!) They help with even the most complex compliance issues and provide insight and answer any questions from big to small. Highly recommend this product if you're looking to switch, we are so happy we did.

Absolutely amazing app. The support is what makes it the best. Tongbo & team are extremely helpful. They have literally fixed all my sales tax worries and headaches. Couldn't recommend it more! Better than any other software we've tried. (we've tried a few). The automated sales tax reporting is incredible and literally just plugs right into Shopify.

Customer service can't be beat. From the very beginning, our company was helped from setup until completion of very awkward and involved sales tax reporting.

Now that we have it up and running, having this app's services will be a tremendous help.

It's a relief to know that the Sidr team will be there to help us get it done.