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Use Shop variables in your help desk messages and responses.
Automatically fill in your macro messages and responses to customers on your help desk software with Shopify variables like item names and order numbers. When using a help desk like Zendesk, you will often respond with references to details in the customer's Shopify order. We make those Shopify variables available directly in your macros, so you don't have to jump into Shopify, dig out the order, and copy/paste them all the time.
- Shopify placeholders: You get a list of powerful placeholders from Shopify
- Preview responses: Preview your responses in the Zendesk and Gmail side app.
- Seamlessly integrate: Integrates with Zendesk and Gmail.
Idiomas
inglês
Esta aplicação não está traduzida em português (Portugal)
Funciona com
Zendesk, GmailCategorias
Avaliações (2)
Very interesting app and the dev team has been listening to us about our need to support the macros accross several shops. Also we could work together on UI and it was nice to see our user stories did matters
This app is a lifesaver if you're using Shopify + Zendesk. Our Zendesk macros are now dynamically filled with information from customers' linked Shopify orders, and it saves our customer support team so much time. Support is super responsive as well with any issues. I wish I found this app sooner! Highly recommend!
Assistência
Sidr pode responder a qualquer pergunta que tenha sobre Sidr Zendesk and Gmail Macros.
Recursos
Este programador não oferece assistência direta em Português (portugal).
Lançada
31 de dezembro de 2020
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