Rezensionen (163)

Gesamtbewertung
4,1
Anzahl pro Bewertungsstufe
  • 76 % der Bewertungen sind 5 Sterne
  • 6 % der Bewertungen sind 4 Sterne
  • 2 % der Bewertungen sind 3 Sterne
  • 3 % der Bewertungen sind 2 Sterne
  • 13 % der Bewertungen sind 1 Sterne
Bearbeitet am 17. Juni 2021

We only use them because they are the best option in this space. They have lots of reasons why they don't pay you which we can understand. However, they have "forgot" to pay us two times already but they are very quick to take their fees out every month. We pay thousands a month in service fees but they "forget" to pay us for $80 reimbursements... But I guess that's how all insurance companies work and make money... They take your money for insurance but they "forget" to pay out on claims. *Update*
If you have any customer service issues regarding payment, they send a generic email and don't bother to answer their phone calls. They will service your issue and then ask you to update your review but then 3 months, down the road, they "forget" to pay you again. This is ridiculous. You literally have to hound them to get paid.

superlinewholesale
Vereinigte Staaten
Mehr als 4 jahre mit der App
7. Juni 2014

Excellent and easy to use app, would definitely recommend it to any
online store owner to help with fraud prevention. Two thumbs up!

Love Designer Bags
Australien
2 monate mit der App
22. März 2016

Must have!! great tool to avoid fraud! don't think about it and get it

Sexyrealsexdolls
Vereinigte Staaten
2 monate mit der App
Bearbeitet am 3. Juli 2017

This app is a complete scam, so far I've paid them $941.05 to be exact and not 1 if my chargebacks within 6 months fit into their very one sided and narrow criteria of a " Chargeback ". Fraudsters have gotten smarter and the the Most common chargeback I've experienced are " product not received " which are not covered by Signifyd.... For obvious reason... Fraudsters are bolder these days and use their own cards ship it to their own house and then tell their credit issuer they have not received the product even if you have signature required its a 50/50 chance you will lose these claims. At the end of the day Signifyd knows what it is doing by only asking for 1% of your sales because theres 1% chance any of your chargebacks will even getting covered by them. This service is worth no more that 9.99 a month as a security app you use to do your own background check on customers payments and try your luck. The whole " chargeback guarantee " is a SCAM.

Godsofmankind
Vereinigte Staaten
Etwa 2 jahre mit der App
14. Juni 2019

We can tell that Signifyd uses quality intelligence both through its tech and its employees. With a fast growing business like ours, it is important that Signifyd keeps up with our growth and has done so thus far. Always needing the best pricing and service, which we hope can continue to be an open dialog with them and their team as time goes on.

Organifi
Vereinigte Staaten
Mehr als 3 jahre mit der App
6. November 2019

Total Scam! If you ever have a claim, you supply them all the info you ask for then they will never reply. No support info or phone access. They are happy to take their % fee & initially was thinking a good service to protect us but, after they approved a transaction and we needed them to handle a chargeback with all the proof .. nothing. Beware!

ZiplineSki
Vereinigte Staaten
Etwa 2 jahre mit der App
26. Juli 2016

The app may be useful if you have large volume of questionable transactions.

Etrexa
Kanada
Etwa 2 monate mit der App
13. November 2018

I've used this app for close to 3 years and the service is getting worse. they've been charging me 3% of order totals for fraud protection when now they're offering 1% of orders to new customers. I HATE when companies do this. You've now lost a customer. Also, their support sucks.

Voltlin
Vereinigte Staaten
Fast 2 jahre mit der App
18. Juli 2016

Good app. Great customer service :)

Mrblancteeth
Vereinigtes Königreich
Etwa 3 jahre mit der App
Bearbeitet am 29. Dezember 2016

Easy to install and very thorough. Interface is easy to use as well. Very important for us at www.beneathyourmask.com

Beneathyourmask
Vereinigte Staaten
Etwa 2 monate mit der App