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Great customer support. Great app against chargebacks due to fraud or unauthorized charges.
Regards
Jan
We haven't had any chargebacks for fraud, yet, but this app has given total peace of mind. I decided to install the app after two orders came in in one day for higher ticket items both flagged medium risk by Shopify. I was spooked to fulfill the orders, even though they looked fine to me. Signifyd takes all that away. Even when Shopify gives us the orange triangle, we have Signifyd to double check. It's great, and affordable for a new merchant like us.
One thing I really love about it is you can set Shopify to only authorize transactions, and set Signifyd to capture the transaction if it passes screening. I love seeing "Signifyd captured the payment" on every order.
Totally recommend.
Great app. Provides tools and a lot of essential and detailed information to help prevent fraudulent orders. Very well organized.
www.axesschronos.com
Had a chargeback from a fraudster. Signifyd paid me out in 1 day after submitting to them! I was skeptical about the service and the fees they charge, 100% a believer and would recommend to everyone selling online. Protect yourself!
This app has saved and made me money. Made me money because it gives me the confidence to send goods out that I think might be fraudulent, but turns out they aren't, and saved me money because even when my merchant provider has passed a transaction, Signifyd has flagged it as fraud!! And even the one item I did make a claim I had my money back in 24 hours, fantastic service.
You need this app if you have big ticket items! Signifyd is Amazing! It’s really seamless and works exactly as advertised. We have been using it for a few weeks now and we have had no problems. Looks like a lot of effort went into making features that actually work. I would definitely recommend this app to anyone on Shopify. We look forward to seeing more apps come from y’all!
From all the guys (and girl) here at https://www.brooklynfixedgear.com, Thank you!
Absolutely outstanding, this was so easy to install and the phone call from the CEO was a really nice idea to help install confidence that i had picked the right app even from all the way across the pond!
We sell high end baby clothes and have small number of orders but high cost wise, this is perfect for us as lost of our customers are from overseas. FABULOUS and THANK YOU
Signifyd helps our business on a daily basis and proves itself absolutely invaluable! totally recommended. Prevented 90%+ of fraudulent orders within our business
if u own a eCommerce website this is prolly the number 1 thing your going to need.. plus there customer service is great .. Tony Neves was great when it came to my chargeback issues
The app worked well. No issue when we used it.